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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa can connect to anything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alexa connected to everything. My sound bar, my lights my alarm system. Its very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love echo dot! I thought it would just be like another Siri, which it kind of is, but you don't need your phone around you at all times. I use this a lot to set timers for me, for the news, setting my thermostat, and music. It's great for someone like me because I forget where my phone is half the time or it's dead and I'm always in the kitchen cooking, I don't have to clean my hands or stop what I'm doing just to turn on music or set timers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control all of my smart light from echo along with using it as a personal assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VERY HELPFUL ITEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Quick and reliable shipping! Super easy gift :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough for government work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Usually. Not too sure the mics on version 2 are all that great. Speaker is clear but not quite loud enough. Would be nice to have a longer cord.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great device....Alexa's cute little sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bluetooth speaker feature but I've found that although Alexa's Echo dot stays on listening all the time, my Bluetooth speaker says often times out- a bit annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for communicating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this is just so I can see what all the hype is about. I found that I do really like it and use it everyday. Great for the kids who can't seem to answer their cell phone. You can just drop in have a conversation and know what's going on in your home. So yes I love Alexa. Love the fact that I can set alarms and send messages and use it as not only a speaker but also as an intercom and alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meme

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy can do better than this. The products are great the service is horrible I will never buy another washer dryer from this place again. I have had some good experiences actually some great ones but I had one experience and particularly that has Put a bad taste in my mouth for Best Buy! Like I said it’s one of my favorite places to shop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EAsy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it mostly for music. Also for news and weather. Also have it linked to Insteon light controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they love it. The voice commands work well and the speaker sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift. Got for daughter for Christmas. She uses it for her music. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very easy device to use and to set up it will let you know waht the weather is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot. Easy to use. User friendly. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great. Echo doesn't have all the answers but it's fun to have it give you information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a Dot 24.99 ... you will buy another . I delayed over a year ... its well worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with my echo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little gadget. Sorry I didn't get a larger one but the dot is good enough for my uses. Nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love having multiple in my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun and useful item, we have them on two levels of our home. Great for music and info.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy little friend in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun and useful item, we have them on two levels of our home. Great for music and info.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my smart home now!!! Alexa runs the house. I have Alexa in every room to listen to music and news

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fam of a smart home concept and echo dot is great product. Coonected it my onyx 3 and works like charm.

    I would recommend this to a friend