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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get the answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Amazon device. We use it to answer questions, get weather updates and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and fun to use, makes tasks and finding information much easier and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learning how to use. So far it is fun, however will look into controlling smart thermostat, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great item for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for customers of mine and it was a hit. We have one in our house to order items from amazon and listen to music in the washroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great budget gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is always a go-to gift. You cannot go wrong with gifting an Echo dot to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extend Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can communicate with Alexa throughout your home with purchasing multiple units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a lot of fun but I think she is listening.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last Christmas (2017). We have fun with Alexa and she turns our living room lights on and off and operates our Roomba. I do believe she is listening as she sometimes emits a laugh out of nowhere at what we are talking about. A.I. will take over the world and rise up to dominate humans someday so it's best to be polite to her. When that happens I want to be remembered as "that nice guy".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convenient and helpful. Helps get me out of bed in morning by playing favorite dance music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this thing. Plays all the music he wants and helps him fall asleep with nature sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dot..only took a few minutes to set up. Alexa is a great accessory for my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot is fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo Dot. I have 2 in the house to compliment the main Echo. The Dot was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device. Speaker actually works pretty for being so small. I will buy more in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa is a slow learner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I specify Pandora as my default music source, she still wants to use Amazon Music, surprise, surprise. I probably need to repeat myself a third of the time before she understands what I said, even though she understands the exact same phrase stated a second time. Using her with a Harmony Hub is very problematic. She can always turn on/off, sometimes change channels, but rarely change inputs. Some of this could be Harmony's fault. She works consistently with smart outlets

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Okay for what it is....remote speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot does fine as far as playing audio clearly. The volume of 10 is okay but if you're in a large room it's not loud enough to hear well in all areas of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love my dot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use and you can do everything, timer, recipes, reminders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item from Best Buy and Amazon!! Works perfectly with any smart plug supporting Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this free with purchase of ring doorbell. Easy and fun addition to home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. mainly use for playing music and contacting another alexa in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gadget very practical and pairs really Well with my SoundTouch speakers

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small speaker. I bought it for my mom and she loves it.

    I would recommend this to a friend