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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was told it worked great. Me and boyfriend are beyond happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Price was right - FREE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free add-on to a Ring security camera. Haven't really used this one but we like our Echo so I'm certain this will be just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as announced. Fun gadget and useful. Gave to my father for his Bday and he uses it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit of a tech geek so this is fun for me. Easy and good quality. Enjoying new commands daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can be frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th Echo Dot I've purchased in the past 6 weeks. Don't get my wrong, I haven't had to return any, I've just enjoyed the conveniences so much I've added more to my home and gave out a few as Christmas gifts. Be warned, Amazon has not yet perfected voice commands, it does get frustrating having to repeat basic commands. Fortunately this doesn't happen all the time. Also if your overly worried about privacy, this may not be for you. The Echo Dot listens for its "wake" word and it does record to the cloud your commands. I'm cautiously monitoring this on the Alexa app and it does concern me a little.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mini Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini Alexa with s another fun one to have. Was a perfect gift for 8 year old. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me start my day and hears me very clearly. Setting alarms and reminders are a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift idea from my daughter and I really liked it . It is just like being on Siri

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Smart Device Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot works great and bought it for a great price. It works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for many daily uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received as gift in 2016. I have purchased several as gifts. User friendly and used daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Amazon dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time to set up but it is easy to use. It was on sale so it was a great price..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with our digital thermostats. Our boys have fun using this also with amazon music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to nephews and they can't stop using it! I love it because they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to walk into a dark house and tell Alexa to turn on the lights...plus play my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Dot 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I resisted getting an echo for a long time but then Best Buy offered crazy low pricing and that’s all it took. Setup was easy and we have had fun chatting with Alexa. I stream music each morning after setting up the skill on the Alexa app on my phone. Gets easier to use each day. Buying more for gifts. Adding a good speaker or pairing with a Bluetooth speaker helps audio quality, too. Good times!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work and function. Setup was very quick. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. The item is super helpful. The item was also reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa, write a review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dot! I use her to play music and to answer any random questions I think of

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna play with the whole Alexa feature for Amazon but don't want the price of the larger one, this little device is great. Still learning all the cool tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun introduction to this technology for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot seems pretty good value at the current $50 and does most simple things well. Bought it largely to play with voice technology and it does a good job of connecting to internet radio and then playing through my TV's sound bar. The Dot's own speaker is a bit of a compromise but fine for voice. That presumably is one of the main differences between the Dot and the larger much more expensive Echo range products. Pleased so far.

    I would recommend this to a friend