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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grandkids love this thing and I love telling them to ask ALEXA!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent companion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot was easy to set up. It is great for music, weather, alarms, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law. Nice product and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa, play something relaxing” “I’m like a bird I wanna fly away” Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to use. Be sure to go to settings to prevent kids from ordering stuff by mistake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the "dot"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to the Alexa. Works great in all locations of our home. Super great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best unit of all they offer. Connected mine to an aux speaker and it sounds terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very easy to set up . love all the features and works well with the Alexa show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shopping checking the wether etc. still works to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is everything I thought it would be. Love the voice control and links to Pandora!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fun and useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fun. Kids love to play games with Alexa. Use it with Wi-Fi timers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great buy. nice design and compact, does not take too much room. works excellently

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying asking Alexa to play my favorite music. When I change my music mood, so can she.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo has good data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is good but doesn't understand the question and we have to repeat it multiple times before we get response. It is easy to use for everyone in our family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great product! Setup was a breeze and the sound is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I would have a use for the Echo Dot, now im finding new things everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa, she controls the lights, the fan, plays music and answers all my crazy questions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    We love Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the echo dot on sale and with Best Buy price matching we were able to get 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just a novelty. I have since purchased more. Does more than you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Really cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything amazon is going to be really nice...I love the fact it's so compact

    I would recommend this to a friend