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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents and they loved it! it is so easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh, Not sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these that I have gotten for promos, would I buy one outright? Probably not. Alexa seems to misunderstand a lot and nowadays, every commercial or show that says Alexa on the tv will set her off. It’s speaker isn’t that great of quality to use as a music player, but it is usable. I don’t use it nearly as much as i thought i would. Maybe the bigger or newer units have better speakers and technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device for our son. He had no trouble setting it up and it seems to do everything expected of it. Sometimes it loses connection to our Wi-Fi but I think that has more to do with our Wi-Fi signal strength. Got it on a pre-Christmas sale so that made it even better. Would recommend this device for those interested in a home voice assistant, especially at the low entry price for this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazon echo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this to have upstairs and works great. we use it for mostly alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun "toy" to have in the house. I love to ask for the weather and lotto results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product ..a couple "issues"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we like the product. We also have the larger Amazon Echo which we love, so maybe I'm comparing this more to the larger unit than on it's own. Only "issues" noted so far as that it doesn't seem to "hear" as well as the larger Echo, we have to repeat things quite a bit, each time louder. Speakers aren't quite as loud either, but it is a smaller unit so that could be why. Overall, for the price compared to the larger unit, it's very good, we actually bought several! .. but prefer the larger unit for Main areas, and smaller Dots in smaller spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as I expected ... easy to use and fun to play with. I got one in every room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this dot it was a great gift and easy to sink his music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot. We love these. Have Alexa in most of our rooms. Best devices ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to use as an alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before for my child and wanted to give it to my niece who needed one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother in law loves it he uses it a lot sounds like he’s in love with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, very convenient & handy to have around the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lots of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dot! Probably could use it even more, but it's useful to have on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is amazing . She pretty much can do anything and very helpful with questions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received one as a gift. My daughter loved it so I bought one for her. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lutron, harmony system and a nest thermostat. I connects everything nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Listener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I dont use it to its full capabilities. Its syncs up with the fire stick allow you to search with it. Good for asking day to day questions for quick answers. Also able to play your amazon music. Sometimes it is too responsive, if the tv is on and it says Alexa or something close to it. It also seems like it will come on randomly by it self if you are talking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use Alexa dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love that I can get weather forecasts, traffic and music!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Alexa is the bomb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for a small space. Easy to link to remote echo and other speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting playing around with this. Still missing several features such as business lookup. So far it seems pretty cool especially for the price.

    I would recommend this to a friend