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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Very reliable. Does a lot of diff thing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for kids to use then they dont have to take my echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to learn how to ask Alexa questions and enable things before she can answer. Once you get the hang of it, it is fun and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family has enjoyed the alexa product we have one in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily using it for my smart home set-up. Still learning more as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learning echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all about my echo. The emails about the echo have been very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free with another purchase. Does what it says and works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use, and its responses are typically pretty accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fun way to get information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is fun and informative at the same time. It's convenient and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup fun to use arround the house to control music and lightis in kids room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Echo - great Gift Option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift and price point! Fun and interactive. Great for teens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good option for having music through pandora, spotify, etc. However, it barely understand command when there is a few noise around. You need to yell so it can hear what you say.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real simple...cool device for music and simple to use. Still working on increasing volume library with more genre choices...but we really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but the app is very slow. I love the speaker and the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The Dot performs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A miniature Amazon Siri is a helpful tool that helps us take one step into the future of casual technology and efficient use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa turns my lights on and off ,it sets alarm for me ,she Is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is for my granddaughter Works great with the smart lightbulbs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have friends who have the larger Alexa and our girls love it. Our house isn't as spaceous so we thought maybe the Echo would be a good for us. The only concern we had was the sound. We had heard the Echo wasn't as loud as its "big sister" but we have been pleasantly surprised. We purchased 2 and they both work great. The kids love it too. Great buy if you want a smaller or cheaper option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa generation 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and many functions. My entire family enjoys this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift but I also have the same item. It was a great price.

    I would recommend this to a friend