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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 31,085 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa rocks. I bought this a Mothers Day gift and for the price it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Incredible Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is extremely helpful with everyday life! Definitely worth every dollar!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ask alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can ask alexa anything from the weather to turn on your lights

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The family and friends just love it! All the kids can use it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dot, it's in my bedroom and great for listening to music asking for information without getting up or looking for my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Alexa enjoyed the first. Grandchildren love asking it questions bought the second to use while in my sewing room or on the porch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised..fun to play games with the kids and listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly use it to play music and check the weather and news. Does it’s job well. Occasionally just starts talking on it’s own sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa, post this review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item to play music, audio books, and control my smart items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it working with no problems with Phillips Lights and Harmony Smart Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're having lots of fun with Alexa. Setup was easy. We look forward to learning more about how we can make the most of this technology!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good echo for the price and is so reliable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of tech, and got it on sale so happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat. Good sound. Need one for each room so we can all use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use and set up. Highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. You can check the weather with your voice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to have my music handy in my kitchen Thanks to this!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Love that it connects to so many smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, after repeated install attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a near dead zone for cell phone coverage. The set up requires that the Alexa cell phone app has both a WIFI connection (to the Dot), and a cell connection for the app menus. I finally had to run outdoors with the Dot on an extension cord, with the cell phone up a hill to get the required connections. (AND you need to edit your settings to the cell phone to keep the WIFI from being the default connection) The very limited installation instructions do not cover this situation. Once installed, Alexa is a blast! (Alexa, give me a hug.)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the eco dot if you already have a speaker save money on getting the dot

    I would recommend this to a friend