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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter for anyone wanting to experience a smart home device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ..enjoy all the apps and all the things it can do ..also easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great add on to my echo plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have one in every room to run all the additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dot Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 8th dot...I have one in every major room...Love those Echos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty rad! i highly recommend you purchase this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard of the others and didn't want to pay the price of those. I saw this one at bestbuy and it was on sale. Plugged it in and tried it out. I added my nest to it and it works fine. Adding music is a little more difficult at first.m, not to mention do not put to close to your tv as it does turn on and talks with the tv. But I am happy with the purchase and use it every so often.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this DOT. Its mind blowing full of information. You can quickly ask anything on the fly. Some times it does not understand though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has created a great product for Home Automation. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just keep adding items that this item can pair with. Very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Still a great smart speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot (2nd Generation) is a small, cylindrical smart speaker with Alexa built-in. It's a great option for anyone who wants to get started with the world of voice-activated assistants. The Echo Dot is very easy to set up. Just plug it in, connect it to your Wi-Fi network, and follow the instructions in the Alexa app. Once it's set up, you can start using Alexa to control your music, get news and weather updates, set alarms, and more. The Echo Dot has a decent sound quality for its size. It's not going to blow you away, but it's good enough for listening to music or podcasts in the kitchen or bedroom. If you're looking for a speaker with better sound quality, you'll want to consider the Echo or Echo Plus. One of the best things about the Echo Dot is its price. It's very affordable, making it a great option for anyone who wants to try out a smart speaker without spending a lot of money. Here are some specific pros and cons of the Amazon Echo Dot (2nd Generation): **Pros:** * Affordable * Easy to set up * Great sound quality for its size * Compatible with a wide range of Alexa skills * Can be used to control smart home devices **Cons:** * Not as powerful as the Echo or Echo Plus * Doesn't have a built-in speakerphone * Can be a bit too loud for some people Overall, I think the Amazon Echo Dot (2nd Generation) is a great smart speaker for the price. It's easy to use, has a decent sound quality, and is compatible with a wide range of Alexa skills. If you're looking for a smart speaker to get started with Alexa, the Echo Dot is a great option. Here are some additional things to consider when purchasing the Amazon Echo Dot (2nd Generation): * Make sure it's compatible with your Wi-Fi network. The Echo Dot requires a 2.4GHz Wi-Fi network. If you have a 5GHz Wi-Fi network, you'll need to make sure your router supports dual-band Wi-Fi. * Decide if you want a white or black Echo Dot. The Echo Dot is available in two colors: white and black. The white Echo Dot is more popular, but the black Echo Dot is also a good option. * Consider purchasing an Echo Dot bundle. Amazon often offers bundles that include the Echo Dot, a smart plug, and a light bulb. These bundles are a great way to save money and get started with your smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to control my roomba. it works great. I would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good already had 2 dots and an echo. I like all the echo\dot products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo dot- great for answering questions for the grandkids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to walk into the room and ask Alexa to play music or listen to the news.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and convenient technology. Great for quick access to Pandora

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of this item. User friendly and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my 15 year old. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for my Grandaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my 11 yr old Grandaughter- she LOOOOVED IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it quit a bit. Works great. Kids love asking for jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for no so tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on an impulse for my mother for Mother's Day. Easy to set up and she uses it every day for things such as alarms and reminders.

    I would recommend this to a friend