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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...it's so easy and fun! Bought 2,..one for each floor in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is really useful and a lot of fun. Alexa makes a great assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dot money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I use to wait for the news to see about the weather was going to b like now I don't have to wait any longer I just touch the dot n ask alexia how the weather anytime n I have it fast n if I want to here music I just say the name of the song n it plays my song oh bed stories just say ur name n it reads u a bed time story stop wasting ur time n go get it at Best Buy u will love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa stuck with calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask Alexa to call someboy. It did not find the contact info for that person phone number. I would expect it quit and tell me that. However, it just stuck in searching/finding...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now we have two on for our family room and one for our bedrroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it fir my sons room! He loves having Alexa as his alarm!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for excellent price. I would recommend product to others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my son, and he really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my mom. Farely easy setup. My mom has enjoyed this for playing music, making phone calls, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to alexa family. Spread fun throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for a friend but there was buy get one free. I like it, but find myself using my google speaker more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works great and it does exactly what it is intended use is

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent home assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love the dot. reasonably prized and does all the stuff Alexa does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and use. I have come to rely on this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item to have around the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for updates on time, weather. Great for music, games, jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Informational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use - still learning all it can do. Great for getting info fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is so much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She tells jokes, helps turn off lights, and helps me call my relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item! Thank you we love it and use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is a great source of instant information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of technology! Easy to set up and connect to other home systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good - wish app was the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is somewhat confusing with the app that you download. App could use overhaul. Unit has great voice recognition and answers very fast.

    I would recommend this to a friend