Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 830 Showing 16,581-16,600 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool item, Looove Alexa, works great and knows everything

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Speaker is just ok. But the price is right

    I would recommend this to a friend

  • Echo Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Philips lights and Harmony Control, Family loves it.

    I would recommend this to a friend

  • Great Assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great digital assistant. Very helpful for many tasks. Saves me the time and effort to look up information from various other sources. Also helps with home automation. I'm currently using Alexa to Control Lights in several rooms of my house. Soon, I will be using to control Security Camera's. So many uses, I can't list them all. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    nice addon for smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addon for a smart home system using voice controls

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price works as well as alexia and is a lot cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just like my echo. I got white for the bathroom

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Love love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great price, works great, fast shipping :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this everyday. Does everything that it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Husband's gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new gift. The kids enjoy having Alexa tell jokes. Still need to connect more items to it so Alexa can do more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Perfect for music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play music over my home stereo system.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Setup, Very Useful In Certain Situations. Price Is Okay.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo. It is movable and small and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great item!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo dot. it's easy to use and makes my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandkids and they loved it also great for learning!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the price!!!Easy to operate and learn how to use!!!

    I would recommend this to a friend

  • Awesome assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with nest, hue, and wemo. Great value for a home assistant

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely purchase again. Great product! Very easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional echo dot for each room. Handy and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Echo Dot!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dot, can do so much with it. Alexa is always learning!

    I would recommend this to a friend
Page 830, Showing 16,581-16,600 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.