Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Fabulous fun and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo Dot is amazing, so many things you can do with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Fun, Fun, Fun!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed playing with this new toy. Glad we bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is super i love it i would reccomend it to every one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, small device, great price. Very helpful to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup very useful. Superb product to have at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Smart little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Alex and it’s a great addition to my stereo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Surprising & fun!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about Alexa and what this device has to offer. I am surprised sometimes and appreciative most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for playing a song, setting a timer, getting sports scores. Needs work on questions. Doesn't understand them like Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    great size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well, small enough and is never in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the eco show. I purchased 2 dots to sync up home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Amazon dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! My dot is my constant companion. I use it constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek Easy to Set-up Several Apps that expand functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Cool gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something my son wanted and we all have ended up using it.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good and fun product much pleasure and usefull device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    A great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great question recognition, a fun item to have.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is easy to use and move location as needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    i love my speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truely rexommend alexa from amazon is very aceccible.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great Amazon Amazon Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew I would like to own an Amazon Dot, but i love it!

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Echo Dot voice-controlled device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using anything with voice control and it is pretty cool.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to use, great product at home, my family love it,

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
Page 832, Showing 16,621-16,640 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.