Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 31,086 reviews
  • Pros mentioned:
    Bluetooth

    Great if you don't want larger unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device everything the larger unit does. Make you have Bluetooth speaker to connect. Sound quality not that good for music.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She needs to learn more but overall I'm satisfied. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wedding gift to a friend, and they absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xmas gift. Excellent price. Comes in handy daily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the Alexa device. I am still getting to know it

    I would recommend this to a friend

  • Awesome Product for the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are more than a few choices for home AI. This is by far the best value. Having tried Google Home, Siri and Alexa...they all make mistakes, but the Dot is much much much less than the competitors. Importantly to me the Echo Dot just gets music right....and has an audio out so you can play on much better equipment. Only wish they supported Tidal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, does everything I was told it would do. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. It is fun to use. It has lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    The DOT is amazing & easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DOT is easy to use and so handy when I want to know information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Second one for the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another addition to our smart house to ease life along

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great smart speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker, I love Alexa, always ready for me

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Put in kids room. They love it

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing on the echo dot. Purchased for a 13 yr

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Echo Dot is Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a fabulous price, I use it every day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed having this in my home I bought one for my mom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Awesome device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for music and news.... The sound is great for the size!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and super easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy piece of technology to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot does everything the Echo does. Works well in any room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what i need work as good as a 3rd generation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    love iit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second, love it . picks up across the room as well

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
Page 839, Showing 16,761-16,780 of 31,086 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.