Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    I am having fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Get jokes and story's and weather daily.

    I would recommend this to a friend

  • Has great potential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of how the echo dot works. I am able to listen to music, check the weather and a few other misc. things but for the most part I end up googling my answer as Alexa doesn't understand what I am asking. I just think if I ask a question more than two ways it should be able to find my answer. Example: Alexa when was Chris Pratt born? Or how old is Chris's Pratt? Or Alexa when is Chris Pratt birthday. Nope I still had to Google. I hope they get this issue worked out because I love it otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the first one. Bought 2nd one for my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Intelligent assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology to provide an answer to most request.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Small and compact and reasonably priced!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made the perfect gift and quite useful for users of all ages.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    love iit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second, love it . picks up across the room as well

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    AmazonDot

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea and well executed. We use it a lot and it is a lot of fun to have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price and useful product. Works great with home automation

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Echo and the DOT is an Ideal second unit for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for using in a small space. Love it for use in my classroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xmas gift. Excellent price. Comes in handy daily

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Nice portable device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed echo dot very much. it is small, powerful and cheaper than Alexa or Google Home

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Easy to setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars f you could charge it like the bigger version instead of having to plug it in every time to use it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask it anything this is a great ad to the home wealth of info

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Dot hits the spot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup out of box. Great games. Easy to learn. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Pretty cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can turn my lights off w my voice!!! Stepping into the new era

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing on the echo dot. Purchased for a 13 yr

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exceeded all of my expectations. Very fun. Love the to do list

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with harmony hub takes commands well really enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to link and use. Fun to have on desk! Family enjoys.

    I would recommend this to a friend
Page 840, Showing 16,781-16,800 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.