Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    It's fun an practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is more useful than I expected and rather enjoyable too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options and fun and easy to use for music or information.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Love this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little echo, I have the Alexia as well, both are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase for the price. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Best new device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased echo dots for a number of people because I love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    great and ez set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and ez set up. It was up and running in 15 minutes!

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love Love Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little setup and ready to go. I absolutely love my Echo Dot!

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this to tinker with home automation. Now that I have it it’s become very useful. It connects to all the apps I use and controls my Logitech Home Hub with ease. Only down side is the always on microphone is very sensitive and will pick up the television saying Alexa from the other side of the room (so change the response prompt).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great by my bed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to it now playing relaxing music to fall a sleep to:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Very cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes with my other products perfectly. Very easy to set up

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Very responsive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very practical for playing music. The price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As discribed. Wait to get it on sale. Paid $29. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    does exactly what it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, convenient, user friendly. could use one in each room

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    I’m happy with that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bout this alexa device for myself sans so far I’m enjoying. I enjoy it so much I’m going to buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Cool echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well lots of fun. The family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our echo. Grandkids always have to ask for a joke. Can't wait to expand functionality to control lights, thermostat, etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for home connecting household items fun to play around with

    I would recommend this to a friend

  • Makes your home smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying my first echo dot, I decided to buy another for another room. Alexa is awesome and responds well. I can now easily turn on and off my bedroom lights without having to reach for my nightstand lamp. What's pretty cool is that I can access the lights through the Alta mobile app which is connected to my Alexa echo dot from anywhere in the world.

    I would recommend this to a friend

  • Love Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our smart home system. The kids love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Echo Dot is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great item that I purchased in the store

    I would recommend this to a friend
Page 850, Showing 16,981-17,000 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.