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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa and just bought my THIRD Dot. Great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift to give. fun interactive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift to give. fun interactive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dot. She answers all the questions that she can.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Dot for my son's. They love the ability to talk to Alexa and have her play songs or answer their questions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The dot is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is a great device for the price. Its worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought already 6 of them. I do everything on Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask Alexa almost anything and she always know the answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has much more functionality than we needed it works fine to get our news and weather but it's capable of so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for my Parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents are in their 60’s a definitely needed help setting up their DOT, but they were very excited and seemed to love it! My parents have Spanish accents and were worried that Alexa wouldn’t understand then. I assured them that there was a commercial with a women asking Alexa to do something with an accent! They were happy to hear that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two, one for my family room and one for my down stairs. I can turn lights on before going down to the lower level and turn it off once I get upstairs. I started asking it weather and temperature for many different locations. I hope to get a thermostat to work with it for cold nights. I still have lots to learn on how else to use it. Glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great the kids love it they talk to it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Friendly Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn and use and has app to track conversations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this is great speaker is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic results for something so small and manageable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound, small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it for the weather every morning and evening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplifies life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & use. Connected to my Roomba flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can use this with ease. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything its suppose to do and then some. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my high-end stereo a SMART high-end stereo. Awesome purchase!

    I would recommend this to a friend