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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - always finding new things that Alexa can do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 for gifts, my wife and her father, they love them !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great stocking stuffer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a stocking stuffer gift. not sure how well it worked but for the price, i guess it was ok.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo Dot just wish the volume was louder. Other than that great device would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good assistant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazon product is cool for the price, sometimes Alexa doesn’t respond automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our new home. Super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life super easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo! Super easy to set up and use!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play with Echo Dot. Love my product for a beginner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DOT was on sale for $35 a $15 discount. I also bought two Wemo devices to control lights. The DOT works great for these and also allows you to play music. The speaker in the DOT, however, is not the best for music. I eventually bought the Amazon Echo which has a much better sounding speaker allowing me to play radio stations from other parts of the country by way of the many free music apps that are compatible with the device. Overall a great little device with average sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the echo dot. I am working on home automation and this piece if technology is the center of it all. i have so far connect five devices i can control with my voice. the echo also have a built in Bluetooth speaker, but don't expect any high quality sound from it. setup is so easy and takes no longer than five minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for under $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift. My 90+ year old dad uses this to assist him with many tasks around his house i.e. calling family members, setting a timer or alarm clock, and getting weather updates. It allows all of us to have some additional independence and provides a great level of comfort because it is so reliable. Fantastic item.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy goes anywhere because of its small size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got to love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner piece to learn how to use these kind of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several in the house. Use the smart home, intercom, timer, and reminder features frequently. Also ask it for my schedule and commute every morning. Great to send the grandparents who don't text messages. Love that I can play SiriusXM on it. My only complaint is that Alexa doesn't always hear me, but overall very useful and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to interact by voice with our tv, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one in every area I spend time and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa very helpful with alarms, lights and shopping list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Automation Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's so affordable that I got one for every room in my house , Control anything I want with my voice My favorite device with Alexa because it can connect to my Bluetooth speakers without wires nice and EZ "Alexa connect to my Speaker" and boom clear loud sound , less money and sounds better than the original once connected to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my son as a gift.he loves it says it does as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the dot to use in my classroom and it is awesome

    I would recommend this to a friend