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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 31,086 reviews
  • Rated 5 out of 5 stars

    Great gift for under $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift. My 90+ year old dad uses this to assist him with many tasks around his house i.e. calling family members, setting a timer or alarm clock, and getting weather updates. It allows all of us to have some additional independence and provides a great level of comfort because it is so reliable. Fantastic item.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going by two more for the rest of the family!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several in the house. Use the smart home, intercom, timer, and reminder features frequently. Also ask it for my schedule and commute every morning. Great to send the grandparents who don't text messages. Love that I can play SiriusXM on it. My only complaint is that Alexa doesn't always hear me, but overall very useful and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works fine, doesn't do everything i wish it could do but what it can do, it does great at it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DOT was on sale for $35 a $15 discount. I also bought two Wemo devices to control lights. The DOT works great for these and also allows you to play music. The speaker in the DOT, however, is not the best for music. I eventually bought the Amazon Echo which has a much better sounding speaker allowing me to play radio stations from other parts of the country by way of the many free music apps that are compatible with the device. Overall a great little device with average sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our new home. Super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup....works great...kids love to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the dot to use in my classroom and it is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa dot in whit is so chic, easy to use and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the echo dot. I am working on home automation and this piece if technology is the center of it all. i have so far connect five devices i can control with my voice. the echo also have a built in Bluetooth speaker, but don't expect any high quality sound from it. setup is so easy and takes no longer than five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Kids love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! The App can be confusing? The sound is great for how small the speakers are!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the learning curve to operate was minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great product. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the sound And the voice command

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMPRESSIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW its amazing. I bought for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily for weather reports and for playing music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got to love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner piece to learn how to use these kind of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good paired to home network easily. Setup was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Entertaining and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa. Easy to set up, entertaining, and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy in many ways. We enjoy the fun things it does.

    I would recommend this to a friend