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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 31,085 reviews
  • Rated 4 out of 5 stars

    My Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in the kitchen. Kids have fun and also learn by asking questions. Now I will consider adding smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for kitchen and bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great for bedroom and kitchen. Like the small size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th dot, we have them around the house, love the drop in feature to call into another room, this feature works like an intercom. It has all the features of the larger version, but the sound is not very good, I knew this gong in. It works great to hear news, as an alarm, but would not recommend it for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and good family activity . Fun for all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Makes a lot of chores a whole lot easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me all I need to know without searching using my browser

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    satisfied consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useful product - serves my needs, bought one for my daughters

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated it with Sonos system, easy to do. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost just like the bigger version but in a small package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to see what all the buzz was about. It was easy and quick to set up and start using. I seem to be using it all the time now for things I normally would have looked up on computer or the tablet. Its small but very powerful in what it is capable of doing. Its a great product that I plan on adding a second one in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gift for the Non Tech Savvy Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my mother for Christmas. She is not very tech savvy but found it very easy to use. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very helpful and easy to use, and very good size!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    More than shopping lists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for the first two months for just shopping lists, and that was cool, but it actually does a lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, very easy to set up. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work as a programmer at home at a desk. I get very very busy, get into a "zone", and I lose my focus if I have to get up to do something in the middle of what I'm doing. Alexa / Echo Dot was a great solution for adjusting my thermostate, turning lights on/off, and getting answers quickly from the internet without losing my concentration.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa isn't as smart as I thought. But east to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Use it every day for everything

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to use. This was a great value on black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot has been great. I use this with adaptable plug ins. It is nice to use when you are already in bed and forgot to turn off a light! Just ask alexa to turn it off for you! I can add items to my grocery list just by telling alexa right from my kitchen. I can pull up the app while I am at the store to access my grocery list and check off what I have purchased. There are endless amounts of things that you can do with this echo dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent add on to alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have in bedroom paired with wemo plug to turn off light

    I would recommend this to a friend