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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 899 Showing 17,961-17,980 of 31,085 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Gift to family member.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 90-year-old mother. She loves it. Small enough to place on dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Less than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Echo 2nd generation for a gift and I gave my boyfriend this dot as a test run. Wasn’t sure he would like it. The dot doesn’t follow instructions very well. Even simple instructions like ‘Alexa, stop!’ We have to tell her multiple times. Maybe we got a defective unit. Thinking about returning it. On the other hand, the Echo works like a champ! Love it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for months and still love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo for playing music and my shopping list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our echo dot kids and grand kids enjoy it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day. Love it so much, we've bought three.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good to have a basic Alexa, I also purchased a big

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a basic Alexa, I also purchased a big screen one, that I like

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use, can ask questions, play music, set timer and converse from other rooms. Cute design!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    fun new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun for the whole family for a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa is so funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Amazon Alexa as a gift. Great as a speaker in a room or to ask what’s the weather today.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My parents love it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they haven't gone through the process of connecting it to lights and the TV it's been very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 1 out of 5 stars

    Great product for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product; easy to set up; and fun; and a relatively good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 4 kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazon echo is great for little kids to start using for basic things like musin and etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,many capabilities, great alarm and jokes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life made easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot allows me voice commands to make life simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOve Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to lots of Music. I always ask the days weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it with Philips Hue, It is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this helpful, fun, awesome item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest, and super versatile smart home helper! I really enjoy looking on U Tube to find new skills for this product. It's fun to use and can help with so many things, the list is huge, just look up Alexa skills and be amazed.........................I definitely recommend Buy ,do your research, ENJOY! ! ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is able to understand what I am saying most of the time. Though not always able to provide an answer depending on what you ask. It is possible for the Echo Dot to learn more skills, which can expand what you ask it. The microphones can pick up your voice using a normal speaking volume and can work from a good distance away.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great gadget for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with wireless and Bluetooth. Alexa listens to my husband better than me but so do the kids and dog!

    I would recommend this to a friend