Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great lil assistant .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its Great Lovin it plays music,weather , appt's , !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot. Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Its very easy to use. Exelente me gusta :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will buy more than one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Wink feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, very convenient to have in most rooms. Only able to answer about half the questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. Fun and easy to use..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as Expected. This does not work outside USA.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add a Bluetooth speaker and you're set. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Makes life easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made life a lot easier and convenient. The Echo Dot is small and can go anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this item as a promotional item accompanying a larger purchase. At first we were unaware of its utility, but within minutes we were using it to play music from our existing playlists and ask Internet-answerable questions. Simple to use, remarkably good voice recognition, very useful, and lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomically intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Dot for my mother who is 81 years old. It is set up to control her lighting. With little training she was able to search for general topics, order supplies, and "keep her company." We are also setting it up for first responders in case she is in need of help when she is alone. Truly a brilliant device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first Alexa was my favorite, it can do things right out the box that my google mini could not. However with time, I saw that I just use more google services than Alexa/Amazon. Alexa also takes more time to pour through all of the "skills" to find something useful to me. There seemed to be more "cues" to remember than Google Home. Maybe if I used more Amazon services it would come out on top... for now Ill stick with my google mini.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lower priced gift for teenager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenager and it is easy to use and fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is family to my child.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She plays music, reads, weather, shopping and sings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using it.. Easy to use...sets up easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Start to a Smart Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are looking at upgrading almost all of our electronics, lights, cameras etc to be able to run from Alexa and wanted to start with the basics to see how it'd work in different parts of the home and see if we needed to upgrade our Wi-Fi. I'd tell anyone looking for this type of product it's a great way to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Vocal Interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot allows for 2 way communication through the digital assistant Alexa. She can answer many questions, order products & services when asked. Finally ,she can operate third party devices such as Phillips Hue lighting products. This product is a very low cost entry in home automation. You will enjoy using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great with Smart home tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great when it comes to controlling you smart home compatible devices with your voice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great hands free product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for finding out anything you ever wanted to know off the internet....hands free

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Streaming Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming Pandora and Sirius XM and has the ability to answer most of your questions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well good price will be buying more units ..

    I would recommend this to a friend