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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 905 Showing 18,081-18,100 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THIS PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty much everything games ,music. LOV IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family loves the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for my wife for Christmas, and another for my 93 year old father-in-law, who moved in with us recently. They both love using them, especially with streaming music. They use them with smart plugs, as well, for controlling lights in the bedrooms. Considering another purchase, for the den. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shes pretty dumb but has her uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful for alarms, timers, music and tracking packages but pretty dumb when asking basic questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and cheap way to get into Alexa voice services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great tool to have around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    echo dot baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice and priced right. now I can be even lazier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A fun toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as an external speaker and has other functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you have to do is ask!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wake up "Alexa" by saying her name and she will light up and listen to your question or command. You can ask "Alexa" to do all sorts of things. She can stream music, play podcasts, set timers, look up facts, wake you up, tell you jokes, read off the day's headlines, etc. I love my voice-activated virtual assistant!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These echo units are fantastic. Needs a better speaker and will get 5 star for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my daughter for Christmas. We have purchased one other before this one. We really like everything about it. We love to ask it the weather forecast for the day. And what Amazon has on its dailey specials. We also use it for an alarm clock. Many cool things to do. And learning more things to do every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product, especially for music lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent bought four

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, use her all the time to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great! Lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ECHO Dot is a great product. I recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not bad for such a little device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d prefer the bigger Alexa’s, but this one is good for traveling or for a smaller room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product with few flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about this little gadget until I started using it. Terrific product with a simple design that works much better than I expected. The *only* drawback I can think of is that it doesn’t work with Apple Music, and Amazon Prime Music doesn’t seem to work on it unless you pay for their monthly service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound and we love to use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simplifying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is beginning to simplify everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool works my lights and thermostat perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mini version of Alexa, very high quality for such a small item. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I said yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo Dot is awesome . I Love it . The only thing it that I have to download apps to use it most the time.

    I would recommend this to a friend