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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 906 Showing 18,101-18,120 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa listen too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa replies even when she hears her name on tv but overall she makes things a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more looking for my phone to get the forecast, just ask. Some things on TV much the same. It actually is a little limited but my understanding is that it will continue of learn. It's nice though just to tell it what you need and if it's within its knowledge it will tell you. The replies are much more spot on than my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa does everything for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter has cancer and so we purchased two Amazon Echo's. The echo reads to her until she falls asleep, it will set alarms for her to wake up, it plays all kinds of music for her. You cannot ask for anything better than the Echo for someone who is going through infusions of chemo. We also love our Echo. Amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a promotion when I purchased my ecobee thermostat. Alexa has far more compatibility with smart products than google and the echo dot makes it easy to have many of these in the house without having to spend much money. The speakers could be improved a little however I think Amazon has addressed this in the new version that is being released soon. Excited to see what Amazon has in store for us in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dot. I use it for timers, alarms, cooking questions, weather, to listen to the radio, add things to my shopping and to-do lists, besides many other things. The shopping list tied the the app is awesome. We have the big Echo and 3 Dots in the house. One of the Dots will serve as our radio/speaker on camping trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this even my young kids use it very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device makes life slightly easier when near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Automation Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this product to use with Amazon better. However, I found the benefits of home automation to be far more what I would use this system for. I really like the alarm clock and asking the weather or news. We have two in our home and are very happy--it's so easy to tell our Dot to shut our lights off now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ! This device is very cool and works very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Dot has been a joy to use and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great Then Died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and died after 2 days, Best Buy return in store did a great job and have me a new one on the way. Will review the next one also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for many uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for information,calendar,and alarm. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient source of music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Great source of information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device to have works very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying amazon prime membership also so that I could listen to music. So I like it, I just ended up spending more than I was planning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever bought it helps my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we already have the Echo and added the dot for our bedroom. Great addition and can use for many things

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Has room for improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $29 this is a must buy. It still has many quirks but is worth the minimal investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fun and awesome assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good one, cheap and easy to use, try it once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It works great with everything so far.

    I would recommend this to a friend