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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked all my lights up to the Alexa. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for an extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a second Alexa device we purchased for our kids room so they could listen to music at night

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music free if you request a specific artist radio. Most of the songs you request, Alexa tells you have to upgrade your subscription. Sounds good for a small unit, hears you commands shouted from a different room. Overall good entertainment for the kids under 10 and music will be unlimited with free skips if you pay for the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Echo Dot for 94 year old mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a second Echo Dot for my mother. She has a Dot in her living room and her bedroom. She can now call me from anywhere in her home if she falls. All she has to say is Alexa Call Shell or any of her contacts. I also have many of her lights set up with Phillips Hue or iHome Smart plug. She loves Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot of fun to use with the family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my wife for xmss and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil thing is the best. I love my echo dot....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set this up and use. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great sound, endless possibilities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my echo after seeing all the advertisements for it on tv and online and I was skeptical at first. That quickly changed! The setup was incredibly fast and simple and not a day goes by that I don't use my echo dot. I highly recommend this product and have recently purchased another one for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA IS MY NEW BEST FRIEND.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is my new best friend. She wakes me in the morning, tells me the weather, loops my favorite songs, tells me how to get stains out of my blouse and has a great recipe for chocolate chip cookies. I bought 3 more of these Echos during Black Friday to give as gifts and everyone loved it. Happy, happy, happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great! Very easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker that I use with my Fire tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask her Questions, Recipes, News, Lights on/off etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my first echo for a gift, and love it. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and Entertaining - Love this device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo simplifies many mundane tasks like managing "to do" and shopping lists, provides customized news and sports updates and works with my Phillips Hue smart lights. The bluetooth streaming simplifies listening to my music across multiple platforms on the primary music system in my home. This is a phenomenal little device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it for music and lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for my home automation and home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool and I like it a lot I can order from it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great for every family member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Way to blue tooth to other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for every bedroom in the house. My kids love them, a great alarm for the mornings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent small smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this addition to our smart home. I love being able to tell Alexa to play different music

    I would recommend this to a friend