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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 31,085 reviews
  • Rated 5 out of 5 stars

    A lot of utility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised how much functionality the Exho actually has. I really like the ability to play music through the speaker which sounded pretty good for the size of the device! The Alexa app is a must have and is fun to send messages and have phone calls through with my kids!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first did not use but now it helps me a lot with playing music with voice commands

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok... I don’t think it is loud enough for my room, over all a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Amazon echo for a year and got the dot for Christmas. It makes a great addition to expanding what I already had. I placed the dot in my bedroom and is pretty cool to be able to fall asleep with music Timer setting, set reminders and alarms and the like. Could really use one in every room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife's grandfather for christmas to keep current with news and play music etc, really cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for use around the house and in the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hands free way of setting a timer, alarm, getting the news, sports, music, communications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in a room. Set a time, ask a stupid question or listen to music. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best new gadget to come along since Iphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new gadget to come along since Iphones! This little item does it all. It works best when its closest to you. The music it plays is a let down, unless you have amazon prime, but I'm sure they will work out all the kinks. Most music I wanted it to play was a "sample" or "live" version of the song. But I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Hey Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids wanted one for they room! I monitor what they have access using the app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set-up but does not sort requests well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up went well from the amazon web site. Also easy set-up for wifi wall socket. I like to get news updates from multiple sources. There is one skill for subscribing to news sources. The dot DOES NOT allow you to select a specific source only to hear. Instead if you request the fourth item in the news skill list it begins by playing the first three items before you hear the item you requested. For me this does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and product is easy to use, just not sure what it is all capable of doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to shut off if not used over a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few echo devices but the dit has an issue of not responding if not used over the course of a few days Maybe mine is defective

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product that is easy to set up and use! Really convenient way to get things done or look things up!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this paired with amazon music unlimited is amazing. It pairs flawlessly with my Bose Bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth IT!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one!!! loved this product. Ease of use, would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a new friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon's Ai (Alexa) is continuosly getting smarter and better and I am always entertained and/or impressed with her capabilities. She's my news reporter, my weather forecaster, my calculator, my alarm clock, and so much more!! Alexa wil not be outdated for sure...only updated...daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have an Amazon Echo. My granddaughter wanted an Echo dot for Christmas. This device works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot is great. Use it for local weather, news and music. Works well with Pandora and other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good addition to Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as an add-on to the Echo set up was easy and works just alike the Echo in another room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great. the kids use it to check the weather for school, learn fact or even get a new joke.

    I would recommend this to a friend