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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 919 Showing 18,361-18,380 of 31,085 reviews
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing little piece of hardware has been a blessing. The short time that I've had it has been great. I love the fact that it has good sound recognition and is able to pick up commands from across the room, even with noise disturbances. It is a powerful little device that seems to have endless possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is my key to home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great. The Echo Dot is sufficient for its purpose. Playing music through the speaker is sufficient for a kitchen, but not likely good enough for a get-together. It is great for home automation. When paired with our Smartthings Hub, voice commands for light, garage doors, end of day home locking, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I bought. This was a gift for someone. You can do infinite amount of things with this. I hooked it up with my home amplifier and it works through my house. All I have to say is Alexa play music or what’s the weather. It’s also connected with some of the smart Home stuff I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product To Start With For Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In conjunction with my Harmony remote and hub, this product allows my family to say 'Alexa, turn on the TV' and that alone is worth it. In addition, I can link it up to Amazon's services and have it play music or provide personalized news among other things. I would like to see Apple Music and SiriusXM added...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the first time user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the price and availability. Brought based on individual reviews of friends and relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for music and weather, news as well. Connects with my Bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my brother in law who is blind and he enjoys every minute of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have set these up throughout our home to use as cheap and effective intercom system. Now we use them for that as well as other fun and functional tasks from playing Jeopardy to findig the weather. It is very useful in the kitchen as a time as well. It can keep multiple timers at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have set these up throughout our home to use as cheap and effective intercom system. Now we use them for that as well as other fun and functional tasks from playing Jeopardy to findig the weather. It is very useful in the kitchen as a time as well. It can keep multiple timers at the same time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good speaker could be louder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it could be better and louder. Otherwise it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AI for getting handsfree information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dead set against my wife purchasing this product. I mean I still use a Flip Phone. I've been in IT for 47 years and just don't get excited about these so called AI products. But since having 'Alexa' @ My beck & call especially for music (I'm also a musician) I just don't know how I managed without her!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alexa, why don't you answer my questions?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment thus far. Alexa, weather - no problem. Alexa, local business in zip code - say what? It is of no use to me to get answers to simple questions like the phone number or address of a local business. It can't answer most simple questions. It will play your music okay, and use Tune-In quite well, but that's the only value I've found in it so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life a little simpler.. to bad that you have to buy other items to do what they show in tv ads...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, use it daily to check the weather and other things...comes in handy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our echo systems. We have 2 already and this was a third to add to our room. The whole system is great and allows for you to automate your home. I was super afraid to jump into home automation especially since I was concerned that I might like it and have to spend way too much money. I was right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product knowing I can look things up quickly without having to grab my phone and do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Began enjoying this product as soon as I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed how versatile this little gem is. The music is just right for my upstairs office where I don't need a lot of volume while I read or work on the computer. I did lose connection after Hurricane Harvey hit due to a loss of wi fi for three weeks, but it is back up and performing like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Older dot design but a value at $20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original design. Nothing fancy, but a great alexa device for the money. Easy to hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my home business now my kids love to ask her to play music or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is a fun and useful gadget. Just wish it could answer more types of questions without having to add skills and then remember how to ask it the question depending on what skill you need to use. Would be better if you did not have to name the skill as part of the question as you have to do for many of them.

    I would recommend this to a friend