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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 31,085 reviews
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great addition to my Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a extension to work with my new Amazon Echo so I could use it in my basement. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot was easy to set up and is fun to use. Might be expanding it to more of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas present for my husband; However, the entire family uses it. We have hooked up our light dimmers and love the convenience to turn lights on and off. The only issue we had was with setting up the playlists and getting Alexa to play it. Once we figured it out, we were set!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can't afford the Echo and already have a Bluetooth speaker I defiantly suggest getting the Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK. Not as great as it's larger sibling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is ok. Sound quality is less than desired, but not unexpected given it's small size. It larger sibling has much better sound quality. That said, you can always pair the Echo Dot to a bluetooth-enabled speaker that has better sound quality. The Alexa feature works well, though the microphones in the Dot could probably be improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great informational function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dot after having already purchasing an Alexa and a Tap. Functionally (sans music reproduction), the Dot matches the Alexa in word recognition and function. While the sound reproduction does not match the full-size Alexa (and certainly not the Tap), the Dot's voice function is good and the music reproduction passable (barely). While I have not connected the Dot to an external speaker or stereo, that function is available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This is nice , able to recognize my voice .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working as expected . Catching my voice from long distance. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I now have music all over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use. Fun to challenge! I was able to access my CD's downloaded from my i pod!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for family. They were extremely excited. Hooks up easy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It's easy to use and price was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy as was the price and it was cheaper than even amazon on their website Good job Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition to the Household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not pass on a great Black Friday deal. The Echo Dot has been a great addition to our home. I like to buy another one for the bedroom. My fiancee likes to use it for music while doing housework. She had asked for recipes. We like to ask for a joke. The kids like to say hi to her. I gave it 4 stars instead of the 5 due to the speaker. I may consider adding a blue tooth speaker for better sound quality. It is the way of the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for a quick tech gift. People with amazon prime may find more use than others.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.Nice and small.Works great with Bose Bluetooth speaker. The white color looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought six of these and one Amazon Echo. Have these in virtually every room and the hallway. Alexa controls my whole house with the lighting and buying the the echo's at a big discount during Christmas, I actually calculated get two free after the price I paid at discount verses the regular price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is easy to setup. Took less than 10 minutes. Easy to use. Either voice or app controlled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Neat device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to command my harmony remote for my TV and AV system. Also nice to get NPR news up dates.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal if you want to have Alexa. Just get your Bluetooth speaker and you are set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Centerpiece of a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Echo, and now the Dots I've added to it, have become the central hub of all of my Smart Home gear. This makes it easy to control lights, locks, fans, appliances, and so many other tools in our home. Plus, it has a lot of everyday usefulness that we enjoy. You won't regret adding this to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Echo? Do you hear me!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. Compact. 2nd generation much improved over the first. Still struggles to hear me 10 feet away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beam me up Scotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo dot. I have 4 of them throughout the house running the lights, air conditioners, etc. The only request that I currently would make is that you be give more than just three choices of names to address them by. I would like to be able to name mine "Computer" otherwise this is a great product.

    I would recommend this to a friend