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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 31,085 reviews
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 of these for Christmas gifts. All 4 individuals love them. I am amazed each time they tell me what they are doing with their echo dot. A few examples are using it as an alarm clock, setting reminders, grocery lists, making telephone calls, ordering on Amazon, and playing jeopardy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at the google home and different ones out there. My christmas present form my husband was this Alexa he said it would be a great starter one and later we could upgrade. It's perfect for my needs now. Only down fall is when i say my daughters name it picks up, other than that it's great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cotrols my lights and tells me jokes along with the weather. Perfect companion. Wife really enjoys using this in the kitchen to start timers and listen to her audible books so she doesn't have to touch things. Not perfect voice recognition but best I have seen so far. Getting on sale for $40 was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to turn lights on and off that are hooked into WeMo Insight switches. The News briefings are nice too. For $50 it is cheap enough to try. The shopping list option is handy too. "Hey Alexa, add milk to the list." Then I just open the Alexa app on my phone and see what I need to get at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to turn lights on and off that are hooked into WeMo Insight switches. The News briefings are nice too. For $50 it is cheap enough to try. The shopping list option is handy too. "Hey Alexa, add milk to the list." Then I just open the Alexa app on my phone and see what I need to get at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty learning tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend $130 or more on the Amazon Echo when the dot does the same thing for $50 or less. I like the fact that it's always learning. I don't currently have any home automation devices but, when I do this is going to be so much cooler than it is now. Think of it as your own little personal assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love my echo but not happy for what I want I hav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo but not happy for what I want I have to pay monthly fees for. Otherwise it is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    THE ECHO DOT IS AN INTERESTING DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FOUND THE ECHO DOT TO BE EASY TO USE. THE INSTRUCTIONS WERE SIMPLE AND EASY TO UNDERSTAND

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Prime Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal assitant, can also control lights, play music, etc. Cheapest always on Alexa device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun interesting gift ides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to it daily. Especially music.my husband loves jazz. Now it's available with just a request.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does almost everything I need. Wish she were a bit smarter in some area but would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids have fun with it, handy for a quick question, just never know if listening all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot itself works well but the app has issues. I enabled skills but device would tell me that the skill was not enabled. I may just need to uninstall/reinstall app which was frustrating. Bought on sale and works well with Wemo plugs so overall i am satisfied with the product. Only issue I had is what I stated earlier...still a cool little device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid device and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this device. Great for making lists. It's also great for music and asking questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Christmas and it was a huge hit! The whole family has been enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is everything as advertised . And I found the built in speaker is adequate for normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's great for your routine home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device can be the center of your home automation. Plus you can command things with your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like echo dot. Fun to play around with asking questions. Son loves playing music with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good price on the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at bestbuy for 29.99 during Christmas season. Easy connection and operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product with smartthings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my smart home and absolutely love it. My wife thought it was silly until I showed her how to use it and now it's part of our busy lives and an amazing helper. Tell it to shut off all my lights or play a lullaby for my baby. Also tell it to set a timer for when we are cooking. Slam dunk amazon

    I would recommend this to a friend