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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo dot easy to use. Little trouble hooking up tv. Works great with other household items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on the advice of a Best Buy consultant as it is very useful for someone like me that uses Amazon's music/streaming services as their main source of music. I was so impressed with the one I bought, that I bought a few more to put in various rooms around my house. As well as having music and Amazon Echo access in all these rooms, it acts as a great intercom system using the Amazon "drop in" functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a smart speaker. Skills constantly expanding. Small but sounds decent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo dot for home sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot easy to connect with other dots around the house for a whole home sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected as the Echo. Wife loves the use in the uppwr floors and to use as a back up alarm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it daily while cooking and when I wake up in the morning to ask about weather and traffic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs work but solid product for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has trouble understanding some commands and questions. We mostly use it as an alarm clock and to play music. The default is to Prime music which is a little annoying - i.e. if the album I request is not on Prime music I shouldn't have to ask it to hunt spotify, it would be nice if it just tried there next without asking since I clearly connected the app to the Echo. It's solid, but I hope it's interface improves with time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I it my kids play with it my 2yr old holds Conversations with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Amazon Echo and I don't like moving it around the house to listen to my music, so I bought Dot. She is very handy, but the sound is not nearly as good as Echo, but I knew this before hand. She does everything her big sister does. One caveat, if you want to listen to Amazon music you will have to have another subscription for the Dot. But the price to have almost every song in the Amazon library is worth it,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot for my wife's birthday. She loved it. It comes in handy for everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dot it's compact and stays hidden well. Connecting to Bluetooth speakers is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I like how it recognize what I say and delivery feedback with accuracy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a clever device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm still learning my way around it, but I'm enjoying having an 'assistant'. It is quicker to get my calendar and the weather in the mornings, and with amazon prime music, it's handy for background music when I want to read. I can even get movie listings and times. There's a lot it won't do, but there's more in the works, I hear. All in all, I could live without it, but why not include a little whimsy in one's life?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    keep on talking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the more you talk to her the more she understands your thinking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my moms house. She uses it to keep track of my grandma ... :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEING ABLE TO REQUEST MUSIC WHILE I WORK AROUND THE HOUSE. ALEXA TELLS THE CORNIEST JOKES BUT THEY MAKE ME LAUGH .MY GRANDKIDS LOVE IT AS WELL ASKING HER MATH QUESTIONS AND ANYTHING ELSE THEY CAN COME UP WITH TO ASK HER. IT IS ALOT OF FUN FOR ALL AGES FROM 1 TO 90. VERY PLEASED WOTH THE PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even great for the office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get it working at work, great addition to the office. Important note, could not get it to recognize the main Internet connection which has 2 phase authentication, but the guest network set up just fine and stays connected! Was afraid would have to log in daily, but all is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great especially for playing music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for playing music in controlling smart devices. Occasionally have problems losing the network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Gadget - not sure must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Gadget - not sure must have device. Need to buy extra devices to get to nicer features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good start to IOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the dot can learn new skills everyday, specially with spotify and news apps

    I would recommend this to a friend