Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great beginning for smart house!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having so much fun with Alexa! Great for turning on lights when not at home...checking weather...answers many trivia questions and will tell jokes and sing a song and much much more! Still learning what capabilities the echo has and plan to buy the show and camera next!! Speakers work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect and works quite well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this dot, primarily, as a control device for my Hue lights and to play music on my Sonos speakers. It does the job with no problems. The internal speaker is not as good as that included in the larger Echo devices but that is as advertised and as expected. No problems with the Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Echo Dot (2nd Generation) - Black is good in terms of its features. Worth its price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the echo and gave this as a Xmas gift. Needless to say that the gift was very well received.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for four families for Christmas and all the kids love it. Great for grand kids at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Echo in our living room and Dot in the bedroom. Love the sleep and relaxation sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great app/usic player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options we have with alexa. Its like having a personal secretary at yiur finger tips!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It ordered a doll house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for your home. Now I can be lazy and order pizza without getting off the Couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new member of the family!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of the Echo Dot's with skepticism wondering "how good could this be?" Well, let me tell you, Alexa is a great addition to the family bringing jokes, music, easy shopping, daily interesting facts and weather info!! It was so much fun we bought 5 more for family members!!!! You'll love her!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set this up. Seems to work with the Hue lights after finding bridge. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for a few reasons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll want to plug this into a speaker or home audio system. Can stream amazon prime music, any music you've purchased from amazon, other music streaming apps, some radio stations, and any music or streaming apps you have on a phone or tablet...oh, and there's the other Alexa/echo features as well....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level for home automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon echo dot is a great way to get started using a personal assistant and home automation. Through the IFTTT app you can tie in your calender, to do list, order items needed through Amazon and more. Combine echo with a eckobee or nest thermostat or hue lighting and it makes life much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give the Echo 6 starts if I could. Amazing product and so many different things you can do with it. I have it tell my my morning commute, add products to my grocery list and also have it connected with my harmony remote to operate my TV and audio system. I just wish the light bulbs were cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item and was very easy to set up. Ready to put more in the rest of the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect to your system. I like that you can add as many as you to your system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Have a few and I love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be able to play music or use them to calm my kids from their rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as handy as I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for checking the weather and my daughter loves it but the fact that I can't get it to connect to any other music app is nerve racking. It wants me to sign up for amazon music, I already have spotify, apple music and google music so I'd rather not sign up for amazon music but that the only way to get music to play independently without Bluetooth it. Besides that it tells joke and its convenient for fun facts etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one of many echo dots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in my office to control lights and music. Use at home for stereo (harmony hub) lights (insteon) and thermostat (ecobee3). Works fine. You need a pre programmed “skill” to match what you want it to do. Will not access direct internet questions for many subjects (which Siri can and does do). Also info not always correct. (Hours into blizzard on Jan 4, replied there is a 65%chance of snow) otherwise I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for kids. They use for school n homework. Wouldn’t trade for anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    She's a useful helpmate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to calculate some bills she can do it. To help in the kitchen to converting measures

    I would recommend this to a friend