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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 31,085 reviews
  • Rated 4 out of 5 stars

    Great, but needs more flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the eco dot, it has some really nice features. I can listen to music while I sleep and I check the temperature outside. The only reason I didn't give it a 5 is because the only light bulb it works with is the one that you can only buy on amazon. I like my electronics with more flexibility. If you buy the philips hue you have to have a bridge in order to sync it with the eco dot. That is the only complaint I have about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to do, I mean Spotify you have to be premium and that's annoying. Plus it takes forever to ask her to search something for you. Although I have to say that the sound is great and it has very good voice recognition, it can hear me from across the room with a whisper and even when you are blasting music. Not bad just not that useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice & small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits almost anywhere. It does freak me out, that she’s ALWAYS listening...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to put in the garage. Have the bigger one in the house. Enjoy them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, And you can change the "wake up" name. You're not required to use Alexa as the wake name. It may not know everything but it's worth the cost. And now with my Amazon FireStick, it can turn on the TV and access You Tube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My late girlfriend had this for less than a year before she died last May. She loved being able to listen to radio stations over the Internet from her South Carolina home area as she was in Kentucky, and liked playing Jeopardy. I will be inheriting it as a momentous of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old simply loves this thing! She figured out that she can hook it up to a portable phone/ipad battery pack, so now Alexa is totally mobile. The down-side is that somehow, without authorization from me, Alexa signed the kid up for some sort of song fee and charges now show up on our bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun product. Lots of great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is fun learning all the new tips and tricks of the product. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Amazon Dot is a perfect partner to the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having previously received the Amazon Echo as a gift, I added the DOT so I can have the same great features in another room in my home. The built in speaker is adequate for basic responses but would be better paired with a Bluetooth speaker for music. All the features of the Echo at a third of the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as a Christmas gift, ok for me too. I didn't realize how many things you can with the dot until we bought it. You don't have to buy the echo which costs more which I like. It's easy to program and it recognizes anyone that talk to it. I didn't give it 5 starts because now and then my family will be having a conversation and if you say anything close sounding to Alexa it thinks you are talking to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but so far so good, Basic commands work really well. Some more sophisticated commands or compound commands are hit/miss. For example, "Alexa play the top hits from Roxette" works great. But "Alexa shuffle and repeat the top hits from Roxette" results in Alexa responding with the same response as the previous ... so did it work? Hard to say. Could be user error, but so far it's been pretty fun to play with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Received in a timely manner. Not sure why I bought it, Siri on iPhone does the same thing. Just another toy

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Cute little Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this to the Echo hoping the two would work in sync with each other and they don't, but that's ok. We put this in the bedroom and added a blue tooth speaker with it. We love having the Dot in the bedroom, it gives us the advantage of the Echo with a smaller package and we're still able to do everything that we can do in the living room!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to get information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Had a Google Home tired of saying hey google. Grandkids can say Alexa easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't think that the money you pay for this item will be well spent. i upgraded to the bose. different product but i love it!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    learnin g more and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a lot of technology for a small price. I would like to know how it compares to the larger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the dot to see what it was all about. It's actually really cool. Very handy to get real time information and controls smart home devices. Very responsive mic. Little disappointed with the speaker quality. Not that great as would expect to play musics. Overall great deal to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fun to use. Set reminders, check weather, look up recipes and play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well, straightforward Echo Dot for Amazon Prime!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Amazon Prime, you have to get an Echo Dot. This is for the 2nd generation which was quite some time ago, but its fine, its still workable. The new 3rd generation ones have better audio and works faster. But this is still pretty decent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works much better than I thought it would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase with a bit of apprehension. I thought that it would have a hard time understanding commands with other noises in the room such as the TV or others talking. After using it for a few weeks, I am very pleased with how well it works. I am considering getting two more for other rooms.

    I would recommend this to a friend