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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 31,085 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    What's not to like?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for the price. Really what's not to like? I've bought 3 for family already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the size, you cannot expect great sound. The big upside is the "brains" behind it - the little device has Alexa and that is a great product, from getting news to integration with music services. We fixed the sound issue by connecting the device via bluetooth to our Samsung speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Neat little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is part voice assistant, part home automation hub, and entirely fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for quick play of music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some questions are unanswered,great for music,fine for time and weather, fun to have atound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d have more for Alexa to do but the novelty of it run down quick. It’s fun but after a few days I forgot I had it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun but sorta creepy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this "free" with another item. We've been having fun with it . Our six year old only subscribed to one program that costs money, but they notified us via email so we could cancel. We aren't very tech savvy and the setup was painless. Our daughter uses it to check the weather, ask it jokes, and tell stories. It is a little weird that it is always "listening" The novelty may wear off after another month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome base model alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my father in law and he loves it, perfect for him! And such a great gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use and easy to set up. Still learning everything it can do, but that's part of the fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for music and weather information. Not very efficient for general internet searches.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sound functional product. Does everything that is says it will without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    This has all the answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask echo dot to play music it said there is no music in music library. I had to get amazon prime to play music. I also wanted to make separate music list but it wouldn.t allow it. I think the sells person should have told me this I might not have bought it. But it sounds really good and it has all the answers to all of your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase for home automation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Echo Dots throughout the house so we can instruct Alexa to turn on lights, or the TV, even lock the front door if we forgot. Alexa can even start the car in the morning to get things warmed up for you. If you are into home automation this is a worthy purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a xmas gift for my mother. She enjoys it. Uses it for recipes and other information. It also fun to use just to ask it random stuff when you are bored. Sometime it'll start talking even if you didn't address it. That can be creepy. She has said once it started talking in the middle of the night while she was upstairs. That can be a little scary. But overall good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is so smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these Alexa Dots! One for me and one for each grandchild. It comes in handy when you want to listen to music. You can ask about the weather forecast or just about anything! If Alexa doesn't know the answer, she'll tell you she doesn't! I set timers while cooking too! It's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing item, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an Amazon Echo for Christmas and loved the versatility of having voice-controlled smart home technology. Once I got it set up, I immediately wanted to expand to other floors of my house so I bought the Echo for my man cave. I anticipate I will be getting at least one more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs google search but I love turning on my lights on with this and play music! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot was bought for my husband as a gift and came highly recommended by my daughter...she knew her Dad would like it and he does! He finds lots of questions to ask "Alexa" and is always amazed by the answers he gets. It has been a great source of fun and information for our family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best in the market the echo is easy to use. easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase price is reasonabless and good way to start before purchasing more detailed units

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Inexpensive piece with a wealth of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Amazon Echo and Echo dot. Wealth of information at the sound of your voice.

    I would recommend this to a friend