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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 929 Showing 18,561-18,580 of 31,085 reviews
  • Rated 4 out of 5 stars

    Good basic functions needs better insructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O have found the Alexa app is trial by error. It comes with very few instructions and I wanted it promarily as an interface with my Dish Hopper. Niiether Dish nor Amazon have provided much in the way of instructions on how to best use the device. It would have bee nice o have a written guide to different operations that Alexa would let you uitlize to make the hopper more user friendly through voice interface.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is good, but I would invest in the Amazon Echo for the full effect and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is helpful. I don't like the idea that you have to speak directly to the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful unless you have a home with bluetooth thermostats and lighting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great household addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a great purchase. For what it's capable of and the price, it's a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just getting used too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers your favorite playlist anywhere in your home with the Amazon Echo Dot voice-controlled device. Control most electric devices through voice activation, or schedule a ride with Uber and order a pizza. The Amazon Echo Dot voice-controlled device turns any home into a smart home with the Alexa app on a smartphone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this little echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love that you can just ask for whatever your looking for. Great price also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Grert for someone who isn't tech savvy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music, so this was a fantastic purchase for me. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't care if she's listening we love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these and a third gen for the house and love the features. I don't care if she listens in. I've got nothing but boring convos and it creates another low paying job for some schmuck who got laid off from his high paying job so what's not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and useful gadget for the entire family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Alexa, sing a song.” “Alexa, roll the dice.” “Alexa, lets play a game.” ”Alexa, what is the meaning of humble?” ”Alexa, call Mom.” ”Alexa, read a book.” ”Alexa, what is the capital of Minnesota?” “Alexa, tell a joke.” This device is versatile enough for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for weather, shopping lists and some information requests.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could do more things. Don’t need something to turn stuff on that cost extra. I should have done better research.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up with around 6 of these throughout our house. It is a great product that has many options. We have it controlling our lights and our tv now with the hopper from dish tv. All you have to do is speak and lights turn on and answers are given. Once again this is a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing that happen to me. I am always busy and sometimes forget things. This devices lets me set reminders. When I'm rushing and don't have time to look up the news for traffic alerts for my commute to work or etc. This device comes in handly.i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for quick need to know things. Good safety features. Everyday use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love their echo dot. It's simple to use and assists in small things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great reward well received by the results of my mother reaction on Christmas Day, and the price it was to buy as a gift made a major difference with amazing results. I admire Alexa sense of communication as an assistant and being my mother personal assistant have help a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to be able to just ask a question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to be able to just ask a question and Alexa may provide the answer to the question.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted for my household. I enjoy coming home and just asking Alexa what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    its a lot of fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to use, fun to use. would like to know more about how to use it with other items.

    I would recommend this to a friend