Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 930 Showing 18,581-18,600 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item easy to understand and work. Everyone in house gets good use out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo in every room is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this 5 stars if the speaker system was much better. I knew it when I bought it so I was ready to review appropriately and even considered rating it 5 stars instead. However, I have noticed that unlike the ECHO, the DOT is not as responsive with voice commands initially. But once the DOT answers its ok, until the next time you use the wake word and it does not respond for several commands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is great for listening to music. Can't wait to try out some of the smart lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use, easy to install. Once up and running it becomes your best friend

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good hopefully getting better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini items I've asked Alexa responds with I don't know. But I think she is getting better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat but not Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool concept, more responsive to saying her name than I thought it would be. The only issue is she does very minimal things, she can make lists and order things but nothing I would say that is EXTREMELY helpful by any means. The speakers on the dot are TERRIBLE in comparison to my Echo Show as well. If you are looking to listen to music through it I wouldn't get your hopes up, get a Show for that one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it about a year now. Great for asking questions or listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the echo show too and the speaker is much louder. It is great for our bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    speaker is just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finding that the speaker on the Dot is not all that....does not really go loud enough such to hear from across a 20x20 room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many questions it doesn't know the answer, but I think is a good product and excellent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t for us, everyone in our family would had of download the amazon app to talk with us. And did not do as i expected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Helper!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa reminds me ... take your medicine, meet friends at museum at 1:30pm, etc. ... a helpful memory aid! She also answers questions (performs simple research) and reads the news to me. I live alone, am getting older and I was a bit surprised at how much I enjoy this simply AI companion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been a great tool in the kitchen of our home as well as the lovand my room. There are amazing gratitude to being able to just say Alexa and follow what you want. Heck you can even play jeopardy, catch up with a book or just learn a new recipe. It’s all there hands free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeds my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the white version, over the standard black. Couldn't be happier with my choice. I'm not well steeped into the Amazon Eco system. My intention was to primarily playback Pandora, via an audio cable, to my receiver. I can now play music into the night, As my receiver will go to sleep (when there is no sensed connection) after a set timeout; this works in tandem with the command: Alexa, turnoff after x minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it must work better by adding into its abilities with smart home equipment, on its own it's nice to have around to ask questions, set timers and use as an alarm clock. Along with all those functions you can also play music although the speaker is undersized. For the price it's a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Super easy to set up and use and I've used the alarm feature and it's def. loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the echo on the recommendation of a co-worker and I must say that it was a very good purchase as it ties into a lot of things around our villa. I will say that the bass is not that great but it does play music just fine still. My kids love it as they can do activities with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing but creepy too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing device but it’s creepy how good the mic is. Also it really digs into what you say and starts feeding you ads in other phones and devices on your network I had searches from my phone pop up in my girlfriend google results because Alexa seems to read your searches

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart speaker is easy to set up and use. I will buy another one very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good voice-controlled device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product with the BOSE Speaker, it is the 1st voice controlled device, Works fine.

    I would recommend this to a friend