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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 31,085 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact & useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to full size Echo. Didn't realize that this was a stand alone device though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I'm hooked on Alexa. She feeds me weather and news every morning. So convenient to use its stupid. Have bought a few of these as gifts and everyone's first response is "why the heck did you buy me this?" Then, after about a week they praise it. It's comical to watch the cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy if somewhat limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot works well. I have it paired with a nice Bluetooth speaker and it seems to do all right with pairing on its own or with instruction. The key to making Alexa more useful are skills, of which there are still a limited number of useful ones, but the number is growing. It catches and understands most requests but once in while it will respond to "ghost prompts" if there is a lot of audible activity in the room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa does not seem to have answers to a lot of questions, and It does not seem to be compatible with any of my appliances

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! I bought this around Christmas time and it’s a great assistant. You can ask Alexa anything, weather, time, etc. It will also play music playlists, and play trivia games. I would definitely recommend this if you are on the fence. Unless your name is Alexa lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy I ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given an Echo Dot by my employer for Christmas, and purchased two more for a home bound aunt and the pastor of my wife's church. This is the most revolutionary gadget I've ever seen at such a low cost. We explore new things using the Dot every day. I can't recommend this highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot as a gift for my parents along with a smart outlet. I was able to help them sync up their new “smart home” devices and teach them to use them in a less than an hour. They really love Alexa (and so do the grandkids) and are considering more smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for listening to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dots are good for listening to music or getting answers to any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really cool use of artificial intelligence. Amazon bought Ring and integrates it nicely to our TV. Each time I wonder who rang the doorbell or alerted our Ring, I ask Alexa to show it up on the TV and we can see the doorbell from our living room TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing i am working on upgrading my house to witless and this is the control device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mini tool. Easy setup and easy to use. Easy connection to Bose speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great and fun device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control your lights, listen music and control other devices, good for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can ask her anything and she can play from iheart too. Easy setup with app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their echo dot. It's simple and assists with the small things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for amazon fans

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this as a gift. These are good for amazon fans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My girl Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good hub to use as a tie in with several home automation products. Working well in general and is good with several commands when use with Nest themostat, Blossom Lawn sprinkler control box. The only drawback is that some of the commands have to be exact phrasing of requests. But I guess part of the problem is just that you need at times to speak clearly at all times. But I rate a 8 out of 10 overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alexa is my friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every day i ask her the weather. i ask her how my commute to work will be. i always bonce measurement conversions off her. i love to not have to get up to turn on the lights in the house anymore. she controls the thermostat when im hot or cold. very cool for only $40

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best alarm clock ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon dot is great just for fun, but it is also incredibly useful. It’s great to say “Alexa play” any album you can think of, and she does. My favorite feature is her alarm clock. I’ve had alarm clocks and phone alarms fail me my whole life, but Alexa has been 100% reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Got for my daughter she loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a preteen show lovers that or also holds up to her Amazon tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Smart Homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible and allows voice command for your smart home. great product.

    I would recommend this to a friend