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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 31,085 reviews
  • Rated 4 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    interesting piece of equipment. use it every day for weather music and news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot has been a great edition for my daughter's room. It gives her independence on getting up on her own without me being her wake up service. Since we also have an Echo in the house we had to change one of the names so that we didn't have both catching each other's commands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you have patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but can be a pain in the butt she doesnt listen very well and i wish you could call her what ever you wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I cause I have the fire stick w Alexa and I enjoy having her do what I askk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very functional and fun at the same time. My family thoroughly enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is so user friendly. I would recommend this project to anyone. I bought one for my 85 year old parents and they love it too. It has honestly improved their quality of life. I know that sounds strange but it's true. They can request old songs and ask questions before they forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin' My Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 now and want some more! I cannot wait to control my house through the echo. Love the new calling/messaging features! However, I most likely will not step foot into Best Buy again. The cashier did not not even speak to me until I was told the total! No "hi" no "thank you".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars because audio is ok. New generation better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gen 2. Mine was a Best Buy freebie with another purchase. I only give it 4 stars because the audio is truly inferior to the gen 3 ( which I have ). I gave this to a friend who gave it to his 6 year old daughter. She loves it. Listens to music, reads books for her, and tells her jokes. It’s an outdated model. For the cheap price they cost now, it’s a child’s toy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my home life for the better, wife loves it. Great sound, easy Bluetooth link up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good invention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is good for someone who wants to ask Alexa questions, but no speakers. It can be connected to wireless speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Barely useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this would be more useful. It knows the weather, and can play a song list, so we get some good out of it, but most all other questions we ask Alexa she does not know the answer. Thus this is not very useful, but certainly entertaining to see what it will say.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these items as gifts for my son in laws. They were very excited to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mainly use it for lights and music and standard info on whats going on in the world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is a good addition to your Alexa set up. While the speaker isn't as high of quality as the full size Echo, it's good for casual listening or a space that doesn't get as much use. I have had to set-up this device a few times on my home network, somehow it loses touch with my wifi or the data gets weird. But set-up is straightforward so it's not a big deal once I take the time to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Sometimes responds incorrectly but usually works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a learning curve, but I am enjoying using the echo. I just order the phillips color hue bulbs and system. I think it will be amazing to set the mood for a great evening with the wife, and be fun to watch the grandkids response to the color changes and watch them talk to echo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I was hesitant at first because of the always on and listening feature. However I have no worries and I am not disappointed with this item. The only issue is that you have to speak clearly in order to get the response you want. Besides that, I recommend buying this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good. No issues with clarity and for its size delivers good volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both the Echo and the Echo Dot. The Dot does not sound nearly as good or have all the features of the full sized Echo but nonetheless is a great purchase if you are just looking for a voice capable device to do simple tasks, such as play music or ask about the weather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot plays music tells the weather i also use it as my alarm clock

    I would recommend this to a friend