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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 934 Showing 18,661-18,680 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Lots of fun for the whole family. It gives something to all of us..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in stock and on sale. Set up is easy and convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda cool but not my Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that there are mixed reviews for Apple's digital assistant, Siri, but I've never had anything but good things to say about the lady from Down Under (OK, so I chose the female Australian voice...sue me). She does everything I need a digital assistant to do, and she normally does it flawlessly. Sure, a hiccup here and there, but I can ask for music from my iTunes library on demand, call up a podcast, have texts read to me while I drive, respond to said texts without taking my eyes off the road, and pretty much ask any inane question I need answered, when I need it answered. That's my Siri experience. Alexa was great. The Echo Dot is tiny and connects to the input on a mega stereo system. Alexa has tons of skills to enable. She can hear from far away and call up anything that's in my Amazon ecosystem of media. But do you know what? The bells and whistles did nothing for me. She didn't add anything to my world that my Apple TV, iPhone, and Siri can't already do for me. So, I'm kinda thinking the Echo and Alexa are average. To top it all off, Alexa can't dial a number, send a text, or read my email. Siri can. In my book, Siri, and Apple, win.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device and the kids love interacting with it and asking it questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We need more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off buying one of the Echo dots, but ended up giving two as gifts for my family. I also purchased and configured a LIFX bulb to go with it. The Echo is responsive to the commands and we rarely repeat ourselves. It was also handy to set timers for giving medicine to our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift for teenage grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave one to each of two boys, ages 12 & 9. Their interests are totally different so the Echo is satisfying each to the max. It keeps them totally occupied without fighting and is another source as a study aid. They had all the toys except this one. It is a hit every day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. Fun to play games, gather info when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so many people have admired my smart devices (Echo Dot and Google Home), I decided these would make perfect gifts. This purchase was a birthday gift to a family member. I think the black (mine) looks better but white was all that was available on the day I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah....we fell in love with this thing so quick the first night we bought two more. One for the bedroom, and one for the kitchen. We also recently bought a Google Home as Alexa isn't great at answering general info type questions but integrates with our home automation better than Google.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't liked that if I asked her something she never knew anything and it sat there most of the time. So I return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this for Christmas. Still getting used to it, so o will update more soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say I love the ease of use and how convenient they make life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an echo on the main floor and a dot on the second floor and basement. All share the same commands except for Harmony. Each dot controls a separate Harmony hub and works perfectly. Lights are controlled by the dots thru an Insteon hub from Smarthome. Very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but good home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a convenient way to stream music and automate some things at home. Is it perfect, no, but it is fun for my kids to pick their own music and it is nice to be able to ask some questions that I would normally ask my wife to research while I am doing the dishes or cleaning up.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great for elderly parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They love it! I gave it 4 stars because the setup isn't as easy as my show was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an alarm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great product to have. Have not had any problems but still learning. As an example, asked to play some R&B music....told me "sorry, I can't help you with that". I have uploaded apps like read a book. Interesting piece of electronic. Good for answering simple questions.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use in the basement. Will be pairing it with a bluetooth speaker soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device I use for just about everything.. i plan on getting a few more..

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    1st Time User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has promise however, on too many occasions it has not connected with the Phillip lights even though I have a Philips hub. Additionally, it will say that Philips light is not responding to the turn on/turn off command; then after a 30-45 second delay the Phillip light actually turns on or off. Its a little frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product! It gives you information on all topics and responds to all requests

    I would recommend this to a friend