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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 935 Showing 18,681-18,700 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are often asking Echo questions and we are answered. We like having it around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Brainer at $25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of these to use as intercoms in my kids rooms. Works good but doesn't pick up sound or sound as good as the third generation dot I have on my desk. One compatibility problem I had was with Disney Circle. If the echo is assigned to a teen account in Circle then the drop in function is blocked so you will need to assign it to a general household account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it Black Friday for my son. He loves it and wants to eventually upgrade so he can access the light on/off feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    didnt know what to expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one to figure it out before giving as a gift. Now we use the Dot everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo put it in my bedroom, listen to music nightly before sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is well used by my family. The only downside is my 5 year old loves to ask Alexa to tell him a joke or to play some random song. Other then that Alexa give me a daily news, forecast and sports updates. My oldest uses Alexa to help him when he things my wife and I are wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids use it for an alarm clock, listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my son's birthday. Then I had to get another one because my other son wanted one. The store clerk told me the music quality was bad and not very loud but I find the opposite to be true. Even my 4 year old likes to ask "Alexa" questions. She knows a lot of facts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for home automation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is a great device for home automation. It’s easy to setup and use but it was a little confusing at first trying to figure out how to get it to cut off lights and things, but once you figure out how to add skills and train them, everything works fine. Wish the audio were a little better, but I also have the Amazon Echo which does have better sound. Overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our parents to use for simple things like music and just asking Alexa random questions. We mainly got it for them to use as a intercom system. So if one of them needs help they can get a hold of the other one without walking to the other part of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my smart home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dots are an amazing addition to any smart home. Even without using it to control your home, it's great just for everyday use. While we're watching TV, my dad was curious to know how old Terry Bradshaw was. Just ask alexa and you get the answer in seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo dot for my dad for Christmas and it was a hit. He absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple and easy to use and the price was right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy it and still learning all that it's capable. Very affordable for such a device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs some work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs to out due Google on my phone but it can’t as of yet sadly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    A little harder to setup than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use when you are able to get it working. A little harder to setup than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. He uses it as his alarm in the morning as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually my 2nd Echo Dot for my house. I just bought a 3rd one today at Home Depot. Now, every room in my house has one. Very nice, you can use this little this to turn on/off light switch, appliances, and control thermostat. Cons: It will slow down your internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great new addition to our home , we have lots of fun with Alexa .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price, awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I have been looking for a cheaper version of the Echo...this is a great version

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for less price. I am able to control my media room with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool gadget..but Google does the same thing on my phone. Nonetheless, I love it!

    I would recommend this to a friend