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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 940 Showing 18,781-18,800 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works well, could use an update to make it more in depth, still works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    clever gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and quick, sound quality in medium size room I use it in is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo dot works we;ll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected it to. nice for quick reference an background music.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    I love Alexa, she tells me the daily update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult setting up, it is a work in progress to utilize Alexa optimally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an echo dot, does what it’s supposed to do. And more!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    useful item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very easy to step up and easy to use. Very informative and useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend and they love it. I prefer the 3rd gen though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    What was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was a great gift and the receiver loved it. Now my family wants one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa’s are great. Can’t go wrong. But if you want to use it as a speaker for music, take a look at Sonos with built in Alexa’s. You get an Alexa and a great speaker. Wish I would have known about that before I filled my house with normal Alexa’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift to Friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Dot for a friend, and she was so thankful. She and her family have already had tons of fun with it. I don't think they've yet experienced its full potential, but her husband and children are amused and delighted by their Q&A sessions with the Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.works flawlessly. I would recommend anyone interested in a smart home

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When on sale these dots are cheap enough to have one on every room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent device. Definitely would recommend over the google home device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to our Alexa Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our Alexa Show! Can listen to music in bedroom now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot has worked exactly like the echo with the exception of no speaker. Be sure to have an external speaker set to work with the dot and you should be good to go. One small issue with locating the dot out of 'earshot' of our other echo, but that is purely a location situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cheaper Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do everything the original echo can do, it just doesnt have the speaker capacity/volume. I would still go with the original echo first, but this is a nice companion to go with it. I have one in my bedroom, one in my office, and the original echo in the family room/Kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Interesting and cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool gadget with lesser price. Good product and service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little addition to my smart home. Im just in the beginning phases of it but it still is nice and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker and home assistant. Easy to setup. I didn't have it connected to a bluetooth speaker so I wish it could've been a little bit louder. But I love that the microphones are way better than those on the Google Home, it picks up my voice even in a loud room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Would definitely recommend as a gift.

    I would recommend this to a friend