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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 944 Showing 18,861-18,880 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn all Alexia can do but she is a lot of fun to mess with. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased 4 Amazon Echo devices. Think they are great so far, and so extremely convenient, the more use the more you & Echo learn!!! My wife has them scattered in several different rooms and have bought some as gifts for friends & family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy and quick access to information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item's ease of setup and use. we use often for almost every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this around fathers day for myself and it is amazing! I also bought some smart plug ins and it was a great purchase. I love the music part and I already have speakers. After the great experience I bought one for my dad and one for my In Laws on fathers day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to create a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy option to create a smart home. The echo dot is better as an intercom for the home rather than a music speaker. Other Amazon Alexa products have better speakers, but if you want connectivity in every room, you can't beat the price and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in my bedroom for reminders and listening to music.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but volume is very low. Maybe the third generation is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first time with this and love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as advertised and was easily connected to my Ecobee3 and Smartthings stuff. My wife uses it all the time now, great in kitchen for background music (not best sound, but not expected to be), turning on lights, etc. Already have bought a 2nd one to expand coverage area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the echo. It is very user friendly and has neat features. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY ECHO DOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our Echo Dot! The fun and convenience of having a personal assistant and thousands of songs at your beck and call is amazing! Our Echo Dot is just as helpful as Siri would recommend everyone have one. I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter as a gift. She loves it and mainly uses it to connect turn her room lights off and on. (through a smart plug). For the sale price of $35, you can't beat it. works as expected and I know there are many more functions that she isn't using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup online. Everyone in the family loves to ask Alexa questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was a great gift for my niece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave my niece the echo as a Christmas present and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't Know How We Lived Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Alexa, especially my 4 year old son. He loves to ask her questions. We do not use it for shopping, so I cannot speak to that. My only issue is that I wish she had more of a personality or snappy comebacks. She is pretty dry. Maybe downloadable personalities in the future? There has also been many questions that she has not been able to answer. Basic ones:/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shopping list, weather, and controlling home environment through Wink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa is cool but the novelty starts to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is fun and neat but I will have to admit it struggles with smart home integration and communicating easily with smart thermostats (ecobee3 for us). The internal microphones are pretty sensitive and can pick up your voice from across the room usually. It's fun but outside of telling you the weather and spending more money through Amazon, the echo loses steam quickly in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool tech that is only just beginning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty awesome device that makes our smart home much smarter. Using it to control our Nest and Smart Lights is awesome. Mixing that with all the usual perks of a smart device, and you've got a great gift for any tech lover. Actually bought this for a friend's birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great ntroduction to Alexa Ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly cheap and with 3.5mm audio port, you can connect any speaker to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product prior to Christmas for the visiting grand kids. The whole family found it fascinating and fun to use. As we learn more about it's capabilities I plan to buy the full size Echo. It has a little better sound range for playing music. We highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped to make life a little easier because I am handicap thank you

    I would recommend this to a friend