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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 31,085 reviews
  • Rated 5 out of 5 stars

    This is one of the coolest things I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super happy with this and it's part of my life now. The speech recognition is incredible and there's more to add all the time. I've already gotten an external speaker and unlimited music for it. No one that gets one of these could be disappointed - I'm just not sure how

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good auxiliary unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a good companion to our echo. It helps in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great info gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to learn more benefits to using my echo dot but pleased so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding informational toll for student as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has answered every question put to it without fail. provided detailed information related to subjects we (grandson and I) had absolutely no knowledge. My grandson is very interested in the galaxy and Echo Dot was a plethora of informa6tion in that category. It is also well versed in all sports which was expected. It will be a very valuable tool in our endeavor to obtain his GED diploma.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Better than Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great. My family have a google home and right off the bat I can tell you alexia is much more responsive and snappy than google home. It does take other devices to make your home work though, don't expect Alexa to be your one stop shop for a smart home. Overall great product. I like that you get special deals with the product and the unit picks up verbal queues really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the form factor and integration of Amazon with other services. We use with Logitech Harmony, Philips Hue, and Belkin WeMo devices. Good product overall. Only downside is the AI can only recognize specific commands. Waiting for the day when it's a little smarter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything you want it to ,plays music,games,great little toy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty easy to set up and navigate the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family enjoys talking to Alexa! It is a useful and fun item! Alexa isn't always able to answer my questions, but we are still learning how to pose questions and how to add useful apps to get what we are looking for. Sometimes "her" answers will surprise you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product and males everything easy, just call out on alexa! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little gadget to have.Love being able to just call out my shopping list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little Virtual Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Great for checking weather, news, setting alarms and controlling household lighting and temperature. Surprisingly good speaker. Not great for listening to music, but with the connection of a speaker, makes a great unit listening to your favorite songs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had no idea I would like it this much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the echo dot mostly out of curiosity, but it is so much fun! I have it connected to my stereo and can play my Spotify playlists or basically any song with just a voice command. I get daily weather, my calendar, and sometimes just ask to hear a joke. I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Fun for kids... Wish there are more built in search engines..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a device to have in your room or any corner if the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the dot in our babies room for lullabies She sleeps well because of it..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Alexa Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and I love Alexa very much. Very responsive and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great buy bought for family as christmas presents this year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for ease of daily information without having to make long search

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have google home, mini google and Alexa dot now. I liked Alexa Dor more than google in how it uses different apps. However google’s home and mini voice are louder and more deeper than Alexa which I like more in google. All in all I love Alexa more.

    I would recommend this to a friend