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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 946 Showing 18,901-18,920 of 31,085 reviews
  • Rated 5 out of 5 stars

    Perfect for smart home control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had one of these in every room! We have many smart home devices, and these are great to control them. Could the sound quality be better? Sure, but these are not meant to be hi-fi stereo quality. Get the regular Echo if audio quality is your priority.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice toy to have around the house and can at times even be practical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have, great for our teen as he can get info from device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a lot of potential and high compatibility with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is fun to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to play with. I ask her all kinds of crazy questions and she gives really funny answers. I use her for my Hue lights but I'm using two different apps to run the lights. Skills to dim and brighten but I use Iffft to change colors and trigger lights on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a great gift at Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get all of our kids an Echo or Echo dot with auxiliary speaker for Christmas and they all seem to love them. The dot is a great and inexpensive way to dive into the "smart" environment. Alexa seems to be a very popular lady among our children now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seams like a great product, I gave it as a gift and haven't heard any complints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family has been having a lot of fun with the Amazon echo. The kids ask Alexa questions all the time. We have been loving the easy access to our music library through Amazon music. The shopping list feature is also handy. All in all a very responsive, fun device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to walk into a room and say "Echo turn on the TV and the lights" an have it happen is amazing. It turns on the lamp next to my chair, my soundbar, my TV and my dish receiver and tunes to my preset channel. It was so good I got another one fro the bedroom!

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is alot of fun but alot she doesn't know and can't do!! Still fun!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pretty user friendly...so far we're liking it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest thing pretty easy and works well with Alexa...definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Isn't helpful, at all!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would much prefer the google home over the echo. I am highly disappointed by this item. It isn't very helpful when you want to ask it a question, most of the time it will respond by saying "I cannot find the answer to that question". I like the google option from google home where I can ask it a question and based off of the google search it will find the answer. Most of the apps associated with the Echo, do not work correctly. I am glad I bought the cheaper one to find all this out. The only nice thing that I can say about this is that it does accurately play music when asked but google home does the same. I am very bummed by this since I was really wanting the Echo to work as I expected it to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the larger echo for 1/3 the price. Links to Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unique product is a great thing to enjoy.. I have several and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget and Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is great if you want a voice controlled assistant, DJ and home security device. The Dot plays music for you by genre or artist, turns on lights and other things when you have controller modules connected. Add stuff to the shopping list by voice Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical to buy this at first seeing as we have too many electronics as it is, but I'm glad I did. Alexa is my alarm clock, radio, and source for daily weather updates. I love the 7 microphones -- I don't have to yell across the room for her to hear me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. I bought this when I got my Wink Hub 2 and I love being able to control things (lights, thermostat) by just talking to the Dot. I've also used it for way more than I thought I would. I get my weather every morning and enjoy hearing the news headlines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. My son had fun asking it a bunch of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love just being able to speak and Alexa responds. Fun and functional gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, play my favorite playlist!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Echo Dot! It's a great device to have for streaming music, getting delivery notifications from Amazon, asking questions, and getting the right answers and, a whole lot more from this little Smart Speaker!

    I would recommend this to a friend