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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to do a quick weather check. Our grandson loves to listen to music on it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool speaker, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they really enjoy the sound quality and features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although very useful, the AI feature needs improvement. I recommend waiting for newer versions to come out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use, easy to sync with other devices, still learning all the benefits

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not technically inclined. Simple to install and set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Learning to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy learning how to use Amazon Dot! I bought for my husband as a birthday gift since he's always looking things up on his phone. I thought he could just "Ask Alex!" I'm excited for us to learn about how to use it in our home. I think we'll both benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot does so many things, you can't even begin to learn all it does!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas and my husband loves it for playing music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon has best of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is best ever product from Amazon. however I will not again buy this product from best buy. awful experience . they pretty much suck inventory handling sold me a device which came up stolen. basically my niece's birthday surprise came as a big disappointment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Fun to see all it an do. The jokes are corny but cute.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be smarter perhaps it's using the wrong search engine.Google is a better search engine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for consolidating smart devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a little "fun" device for Christmas. This has rapidly become the center of our "connected home" It lives upstairs - now we have to get one for the living room! Speech recognition is amazing and integrates well with Phillips Hue and other smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a eco to operate my Philip Hue lights. Does a great job.I bought 3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, found to be very helpful and works well with prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent voice control device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this item to be very effective when integrated into the Echo system. However, some difficulties were encountered in the integration compatibility process. After obtaining the assistance of my son-in-law, we were able to have the item function correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a little frustrating because she so often cannot find the answer to your question but she comes in handy and at under $30, you can't go wrong. We bought one (or two) for everyone in our immediate family, including my 74 yo Mother. Now we can reach out to each other without our cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is good. There could be improvements. Sometimes it picks up audio from the tv and say random stuff. But, generally it is good. Even better if used with other compatible devices like philips hue for smart lighting. For another $4 per month, you could get amazon music unlimited. And Alexa can help play it. I would recomment to people who loves playing with technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the whole house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected and more. Excellent for elderly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for the info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for the kitchen It works great for info and playing music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little mini-echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have the "big" echo and use Alexa daily. We wanted to add one in another room but didn't want to spend another $170. The Dot perfectly does the job. Does everything the big one does....except music doesn't sound as full. But other than that, it's awesome!

    I would recommend this to a friend