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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 949 Showing 18,961-18,980 of 31,085 reviews
  • Rated 5 out of 5 stars

    Lived up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure what all the hype was about but wanted to give it a try and it was the most popular item for Christmas gifts for that year. Was pleasantly surprised who lived up to all the hype have purchased several more I am given many as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot worked great! It was an easy set up and has been super helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my disabled father in law!! Easy to make his home a smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fun to use easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the games and music. easy to set up even for a non-techie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love my echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon echo dot I was unsure before buying but glad I changed my mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a gift for my parents. Works good with the Phillips Hue lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated with Sonos , Lutron, Nest & Elan . Did not work with Lift Master.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for it's size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have added a speaker to the Dot and enjoy listening to all kinds of music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love, love, love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE!! I like talking to Alexa. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Dot is so many things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. Ok I’d like to start off by saying that Alexa is just like our girlfriends and wife’s.. Alexa plays games, gives you weather , advice, tells you what type of clothes to wear and it seams that seems that it might mimic your significant others...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This Dot Works great for are needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot works great for are needs and my grandchildren love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for my 10 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to ask it questions & command it to play music for him

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    The sound quality is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this product but am surprised about how much she cannot answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product for the price. It was easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the echo. The only con was that when we talked to the echo, the dot upstairs would respond too. Has the ability to change the name from Alexa to a few other choices, so I did that so that both don't respond simultaneously. Problem easily fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is the bomb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is affordable and can easily work in any home since it can work with your stereo system via AUX or Bluetooth. Alexa is a big help in the kitchen and an even bigger one for music. Plus, she helps with math I don't feel like doing in my head. All around genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal assitant for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is a great personal assistant that provides information, music from various sources such as Amazon Prime music, sets alarms. In addition it can creat "to do" lists and shopping list (which my wife likes) that can be access from your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is great and useful for controlling my lighting all around the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Gadget with Possibilities.. BUT..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gadget, with many expandable possibilities, however.. if you want to play music on it (without using a playlist from your Ipod, etc) - You will need to pay for an Amazon Prime or Music account.. which are around $100 a year now.. also.. the "expandable possibilities" are not cheap by any means.. so, look into that if it's what you are getting it for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product works, just not sold on functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a spur of the moment, sounded like something really cool to have, just not sold on its' functionality and if I need it day to day. So that is why I give an average rating. It does seem to work, but sometimes comes on for no reason. All in all I think product is adequate.

    No, I would not recommend this to a friend