Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product works, just not sold on functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a spur of the moment, sounded like something really cool to have, just not sold on its' functionality and if I need it day to day. So that is why I give an average rating. It does seem to work, but sometimes comes on for no reason. All in all I think product is adequate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice companion to the Amazon Echo experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cheap alternative to experience what the Echo and Alexa service can do. The only disadvantage is that the speaker doesn’t compare to the quality of the Echo speaker and sometimes in noisy environments you have to raise your voice a little so the Dot can hear you. If you are transforming your house into a smart home this is an excellent addition to you smart home project.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small size, works well ,can't wait to get lights to go with it!!

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the echo dot. Although, at times, at does not respond.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well overall...but some struggles.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic question and answers but struggles a Lot with more complex questions...like what to do if you have a cold or simple recipes. Seems to work with my Spotify ok, but it has does not show up on my other Spotify Premium accounts/devices when the app says it should. Will keep playing with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun for minimal info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little accessory to have around the house. Can be fun to get info from especially in a pinch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This the 3rd one i have bought. My wife and kids love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo and AskMyBuddy are a no-brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first Echo and not my last. I gave Echos to my brother and sister for Christmas,and I bought this one for my mother especially because of the AskMyBuddy app. We had purchased an alert bracelet but she didn't like it. AskMyBuddy and Echo are perfect for her!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter at Christmas and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a busy mom of an 8 year old and a 2 year old, I always forget to write things down. Alexa makes my life easier. It is so easy to just say 'Alexa, add milk to the shopping list' or Alexa, add get paint for stairs to the to-do list'. Thank you! Thank you! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent introduction to smart home devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great little device. My kids love it and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    go out and get one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the google home i can do so much with it just by telling it what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the echo dots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my amazon Alexa echo dots. I have 3 and they are very convenient. I’m able to turn my lights off, check my temperature inside and outside my house, listen to music, and control other various items in my home. They are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the entire family to enjoy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because a friend introduced me to it over the Thanksgiving holiday. It's a ton of fun and has so many uses around the house. My children use it often when doing homework and research. I love it. I purchased a couple for my friends for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget to have around the house works great..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Hears my voice from anywhere in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient if you don’t need HiFi audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the Echo Dot to work very well for applications that don’t require HiFi audio. It is inexpensive enough to be able to put one in most rooms for Alexa use, and it also is very useful as a wireless intercom through Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far with several Dots, I control SONOS, and most of the light fixtures in house. Set up for the Flash news briefing and listen to it while dressing or making coffee. Even good for quick weather check. Different skills for nature sounds, sports, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to find better way to keep it connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full version and the dot. While I love that I can connect the Dot to an external speaker, I can't seem to keep it connected to one. It defeats the purpose if every time I go to use it, I have to reconnect the Bluetooth. This may be a problem with my Bose Soundlink Mini instead of the Dot however. Don't try to use the dot by itself for music. The sound is not very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Amazon Echo Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can ask Alexa anything and she will answer. You can play any music,; however, some songs require you to sign up for amazon music. She can even recite poems, movie lines, books...etc. You can tell her to turn on and off the lights, Simple gadget for the future.

    I would recommend this to a friend