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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great idea as a last minute decision to give as a birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unappealing but still works!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works. Super unappealing to the eyes and horrible sound quality but you can put this literally anywhere that gets a reliable WiFi signal. It’s annoying that she will start talking sometimes though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great sale ($30) as a 2nd Dot to have in my bedroom. I think it is a great product and a great value. Unfortunately I gave it to a friend who really wanted one and now I am waiting for another good sale price so that I get replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas present for my wife. We set it up on Christmas Day. Didn't think we would use it much, that is why we got the dot. I love this thing. We are now buying smart home plugs and going to get at least one more echo of some type.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lower price encouraged me to buy and give it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2nd generation Echo Dot continues to provide a variety of music by request. Weather reports in the morning are useful. I need to find more uses for the device as "I don't know that one" is a common response. Would like to be able to give it a name instead of the 2-3 choices you can use. It would then make it more fun to use.... :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazon - Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun accessory which easily integrates with calendar and music apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun and easy to used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a big helper ,reminders, timers, online shopping, reservation s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with home automation easy to use and the app is easy too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The useless thing you never knew I would use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Eco on the hype. I thought it would be cool but I never thought I would use it so much. I use it at least 5 times a day, and sometimes more. I love some of the features, but it still lacks some intelligence and connectivity. It is a fun thing to have around and it is very helpful when you have a question that you want a quick answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to "smart home"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great product. I already had an amazon Alexa speaker in my living room but I wanted to add one upstairs as well so I could control the lights and more with my voice upstairs. Amazon makes great, quality products that work with very minimal startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automation to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Alexia in the bathroom. While I get ready in the morning, I just ask her to play whatever music I want to listen to. I ask her what the weather is going to be for the day so I know how to dress. We like it so much, we got one for our workout room too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and current weather and trivia, limited on overall knowlege

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremly happy with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the amazon echo dot as a gift and after seen it work, I decided to buy one for myself. Sometimes, I wish I can have Alexa in my car so I can ask her questions. It was very easy to install and you get regular updates via email on what the echo dot can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can ask it to play whatever you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very easy set up including getting the skills for dot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really having fun with this gadget. Going to pick up another one for the garage and one for the pool. Easy to pair into my big soundbar to make the music sound better. Lots of "skills" can be enabled to make it more fun. The more you use it the better it becomes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wish speaker was in stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo dot wish I would of invested in the big one with the specker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the speaker was louder but I use it everyday to play music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift, got nothing but ease of use feedback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool. We use it daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We start our day using the dot and as things arise sorting the day. Great for timers, alarms, shopping list, calendar, to do lists, music, fun facts, jokes and many other things. Don't use for Yo mama jokes as there are several inappropriate ones for younger kids.

    I would recommend this to a friend