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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 31,085 reviews
  • Rated 4 out of 5 stars

    small, basic and limited device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for those who may already have and Echo this is the more basic version and as with the Echo the device has a lot of limitations. It can do basic stuff like weather reports, play some of your music and if properly set up may also control home devices such as lights. It is small but certainly does not have a lot of other functions and most smart phones can do similar functions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one online and after using it, I went back and got 2 more when I realized they were linkable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product. Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot good quality sound Very responsive Good choice of options

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strange but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to load her up with apps. but once done is scary good how she can be.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is very small to carry and you can plug in anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the features, small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Amazon Echo but have that upstairs int he bedroom. I got a Dot for the family room. At first it was garble, which was strange, but that cleared up. What is strange is that she hears the TV. The Alexa commercials drive it nuts. I also had to quickly cancel an order that she made when the actors place an Alexa order on the commercial. So be careful where you put it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my amazon dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I wish amazon will let you choose what name you call it besides Alexa or Amazon. There have been times where Alexa does not know the answer to certain questions or you have to repeat your question a few times so that can be annoying. I purchased the Philips Hue to sync with my dot and it was a very tedious process but eventually got it to work. I'm impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our echo. The dit is a simple way to enjoy it upstairs in our home.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though 2nd gen still has a few kinks. That being said; I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, could have a broader knowledge base but it is entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition. Easy set up. No issues so far. Get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changes the way you “use” your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Wink system that was good for linking up all sorts of stuff: lights, garage, cameras, etc. However, with regard to the lights, since Alexa has a Wink skill, I haven’t opened the Wink app in FOREVER. turning on different lighting levels is soooo much nicer and easier when you can “ask” for it. Just wish it wouldn’t get triggered by the TV sometimes :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the dot as a gift for a teenager and they love it. Best gift ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just wish she was smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was a bit smarter it is easy to use and the kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technology , great product. Very sufficient. Would recommend to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for using Alexa Business. It is pretty cool and is near flawless. Getting pass the "big brother" always listening is kinda creepy. It is a great device for the elderly in helping them with tasks like turning on lights or other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo Dot keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot, has so many uses. If you know what you are doing, you can make the Echo Dot a great way to fill in when your own personal assistance is now around, lol. I love checking my email to find some new skills that Alexa now can do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect to Wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the echo so I figured this would work well with it. It was however hard to connect to the wi-fi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very cool-- easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use,, soo many options to download apps and do so many things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love all of my Echo devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Amazon Echo and Alexa for the last few years. Such a convenience and much better than Google Home I’m my opinion especially since we do a lot of Amazon shopping as well. Some may prefer Google just not us

    No, I would not recommend this to a friend