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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great price for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect garage helper. It helps me take notes of parts. I can set timers for certain things like powder coating. I can set a timer for in between coat times. And when I don't need help I can listen to music. And even lock the door so no one bothers me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has completely transformed our home life. She has made it so convenient to interact with our electronic gadgets.. rather flipping a switch or pressing the remote control, we speak a command to get the same result. Thx Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really like this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dot. Alexa is awesome!! It's the best smart home device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple to use device that is fun and informative for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for using pandora!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is great for music, it connects to other bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice inexpensive gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister for Xmas. So far so good. She says it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not know what to do without this device. It controls everything in my smart home and also answers any questions I have. It is very responsive and the speaker is plenty loud for a room. I have an apartment and can talk to it in any of the other two rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the price for the tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for some real cool AI tech that truly does make life a bit more interesting around the home. I was skeptical but soon realized how usefu this gadget really is... ended up getting an echo show as well and would highly recommend it as wel!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do! Easy to play my favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great voice recognition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use, thinking about getting one for the bedroom as an alarm clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Smart Home Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart purchase if you're getting into smart home tech. Alexa is smart, fast and able to be placed anywhere. She even has games that you can enjoy (I find myself playing Jeopardy with Alexa!) The connection is fast and Alexa understands everything completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick it up on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good start to introducing Alexa into your home. Only recommended this 2nd generation if it is on sale or you are plugging it into an AVR. If looking for a stand alone speaker, upgrade to the 3rd generation echo dot for a few bucks more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cheaper version of the Amazon Echo or Amazon Tap, but it's seriously just as good. Just make sure you have a bluetooth speaker, or a speaker hooked up via the Aux cable, then you're all set! It's lightning quick, and easy to set up. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth hook up to a speaker and you have a nice home addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool that takes up less space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smaller standalone version of the Amazon echo. You can do all the things the larger Alexa can do. They make great gifts and will fit right in in the kitchen or bedroom. It has a built-in speaker so you can use an external source for the one provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good learning curve for my parents to learn from. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter and she loves it. It is just what she wanted..

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Works well with Bluetooth headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Amazon Alexa for my mother, mother in law and myself; we have 2 of them. These gadgets are the best thing since rice pudding. We enjoy Alexa and she is ready to assist at anytime. Everyone should get an Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    makes me lazy lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice device. I can ask it questions and it gives me answers. It has light attached to it. I can turn off the light by asking Echo. Makes calls and lets me know if I missed anything on my phone. Only down part is that anyone can talk to it. Anyone can ask it to dial a number and it dials. It has to be like Google. Only my voice to dial/call someone.

    I would recommend this to a friend