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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 31,085 reviews
  • Rated 5 out of 5 stars

    Alexa, set my thermostat to 70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my title says, this little thing can do a lot. Including setting your thermostat (if compatible). Link your Amazon account to stream music, ask Alexa questions, tell her to flip a coin to decide if you're having pizza or Mexican for dinner. Alexa is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a good buy. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great first start at home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, setup was a breeze. Easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love this thing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I will be buying another soon!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon simplifies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Amazon for my husband and use it wayyyy to much myself :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My echo devices are making life a little more enjoyable & easier. She sets alarms for us, adds items on to do list, tells us the weather, plays games, turns our lights on/off & plays our favorite song lists! The audio quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be geeking to love this type of technology (in my opinion). I love the product but use it with caution as just like any other technology can be hacked an overhear something you don’t want heard like social security numbers.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ehco dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the previous Echo Dot version 2. It does everything the version 3 Echo Dot does but the volume doesn’t get loud enough to be used in a room as a speaker. But it works great in a tiny room like the bathroom. If you’re going to get a dot get the next version up .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Compact, perfect size for small area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the first time user. Easy to use. Small enough to set anywhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this technology!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this technology at work as well as at home now and find it very useful! We even added the thermostat to our addition. Now we can just as Alexa when we need certain questions answered or adjustments made to our home! We’re very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is a great little stand alone device from Amazon. Connecting a bluetooth speaker works the best, especially if listening to music. Only downside is you can't connect this one to another Echo or Dot. Other than that, this is a great little device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Echo dot is great it does everything that I ask it I rate it 4stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    some edge with google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can connect this to bluetooth and auxillary speakers. That gave an edge to google home. why am i giving it only 4 stars? because i have to tell alexa which music app should the music play even though i have defaulted spotify as the music player. annoying. but alexa is really a great assistant. i wish it could also massage my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for elderly relative who tends to fall frequently. We have 2 echo dots located in her home so she can ask “Alexa” to call a relative when she falls and needs help. This product has proven to be very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters birthday and setup easily and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd generation Echo. I did not realize that until I got it home. I did return it because I wanted the most current Echo at the time. But I do love these Echo Dots. The make my life easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever created, helps a bunch with info without having to type

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My echo dot is my new BFF!!! It works very well. My kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok pdt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use with ok color option but not like the option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another way to add Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to A/V system, smart home, voice-activated living. Shines brightest with Amazon services (Prime Music / Music Unlimited) but also accommodates your Spotify Premium. And so, so, much more. Skills are ever-expanding. Perfect for entry-level Alexa.

    I would recommend this to a friend