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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 958 Showing 19,141-19,160 of 31,085 reviews
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Alexa, why are you so stupid?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She can't answer most common questions (she doesn't have access to Google) which makes her a glorified music player. Even then, she acts like I have a serious speech impediment. "Alexa, play Michael Jackson." Alexa- "Here's a channel you may like, Classical Hits." Huh?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little buddy was a great gift and is used very often.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use. Audio-out port and Bluetooth speaker support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon - Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same precautions as google home, go to the website and look at what its recording you can remove most things be sure to check in the history link under settings, i turn the mic off and use the remote to tell it what i want. it seemed to be picking up things i said at random times. the times when i didn't say her name, so if yer going to go for it pick up a remote to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Alexa to answer quick questions & listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    fits great in small spaces, sound quaity is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits in small area, I love the sound quality for the music I prefer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works very well, easy to program, very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive as I would like. Also needs improvement on the responses, and speakers that hear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love My Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a great thing to buy! You ask a question and she answers!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Great price. My kids like to ask it all kinds of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. able to control lights, learn weather order products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these for my son 14yr and daughter 12yr. They love asking it to play music and just ask her random questions. Nice that you can set it up to play other music services like Pandora and iHeart which can be free with commercials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live this tool and the ability to expand and add new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very cautious about purchasing this item. I'm glad I did. I think it has many more uses as technology gets better. I wish tech companies would realize they need to create products that interact well with each other as this is what consumers want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good companion to the echo. A must have for an amazon prime subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound easy to hook However it cannot seem to find my wemo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Making my bluetooth devices smart and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value, not used much

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, not used much as thought would Ease use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Echo Dots for a bunch of family members and two for me. Set it up to play through home intercom and it is so useful! I love saying "Alexa add ... to the shopping list" or "Alexa play the songs on Beatles album Rubber Soul". Now to set up my lights!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an Amazon Echo Dot for Christmas, so I decided to purchase one for my daughter...she loves it. Sometimes Alexa give us the answer you are looking for and sometimes what she says will surprise you...I like surprises. Overall, it is great to have someone around who will not talk back to you but will answer your questions regardless how silly the question.

    I would recommend this to a friend