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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 960 Showing 19,181-19,200 of 31,085 reviews
  • Rated 5 out of 5 stars

    This is the future!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Just wow. Alexa is SO convenient (and a little creepy). It's certainly a glimpse into what the future of AI is going to do for us! (As long as you don't watch too many science fiction movies. :))

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband who is always looking up information on his phone. I thought this would be a quick way for him to discover information. I didn't want to go with the larger version of the Echo because I didn't know how much use we would get out of it. It is a great product, but I didn't know that I needed to purchase Amazon Prime to get its full use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves it we use it all the time for everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up once all the updates have been applied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 5th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started off with 1 alexa echo dot, wasn't sure what it was, but when I started using it I figured out how many things are possible. So now I have 5 including the echo show. I love it. I use it a lot for my smart home devices, and general questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my teenage son... He absolutely loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not anything like the Alexa Pro. What I Like about it is that it brings versatility to the other rooms in the house. For mom it assists if she needs help. For me, first thing in the morning I ask for my Flash (Daily) Brief. I am disappointed that I cannot get my iTunes Play List to work. And I am not going to rent the same songs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice product item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different kind of product item. Nice and small can fit about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazing echo Alexa system is pretty amazing, I have a large great room, 40ft x 30 ft and it works from anywhere (speaking pretty loudly from some areas..) The build quality isn't as nice as the original dot but it functions just as well. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A family hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one initially for my wife. My son and I ended up enjoying it so much I ended up buying another for him and a larger Echo for the family room. Very handy for instant info, but we use it primarily for streaming music.Only issue I have with it is periodic disconnects from wifi, and the need to work back through the phone app to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple echos the dot is great for additional rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easy to use. Decent price for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take it from room to room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my daughter-in-law and one for her parents. They love the Dots portability. Use in bedroom to wake you up, take in kitchen, get a new breakfast quiche recipe, and listen to news, weather and music while it's baking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Needs better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to love this product more when I learn all of its capabilities. I wish there was a command list. I brought it for my blind Mother. She is older so she has little experience with Google and Apps. Love I don't have to be there with my phone for the device to work. That also wasn't clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My son said he loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays all my songs. I just need to say play the song.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nieces love this product. Easy to use. Games are fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs up quickly with voice and easily can give commands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little gadget. The speaker on the echo 3 is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every house needs this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart assistance are a staple in every house hold. Dreaded tasks like setting an alarm or a reminder are done effortlessly. Answers any question you may have. Pair it with any smart household items and make your life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technology for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this gift as a Christmas present and must say that the technology is quite amazing. I have a smart phone and utilize this.the same we are use my smart phone on a daily basis. It's an easy go to without having to go to your phone for everything

    I would recommend this to a friend